Actively listen to customer inquiries and concerns, offering effective solutions and maintaining a high level of customer satisfaction.
Identify opportunities to upsell additional services or upgrades, such as travel insurance, room upgrades, or excursions, to enhance the customer's travel experience and meet sales targets.
Collaborate with the sales team to achieve individual and team sales goals, contributing to the overall success of Lurima Travel & Tour.
...
Actively listen to customer inquiries and concerns, offering effective solutions and maintaining a high level of customer satisfaction.
Identify opportunities to upsell additional services or upgrades, such as travel insurance, room upgrades, or excursions, to enhance the customer's travel experience and meet sales targets.
Collaborate with the sales team to achieve individual and team sales goals, contributing to the overall success of Lurima Travel & Tour.
...
Actively listen to customer inquiries and concerns, offering effective solutions and maintaining a high level of customer satisfaction.
Identify opportunities to upsell additional services or upgrades, such as travel insurance, room upgrades, or excursions, to enhance the customer's travel experience and meet sales targets.
Collaborate with the sales team to achieve individual and team sales goals, contributing to the overall success of Lurima Travel & Tour.
...
Project Management
Technical Consulting
Engineering Design
Problem Solving
Risk Assessment
Client Communication
Team Collaboration
Budget Management
Quality Control
Site Supervision
Responsible for monthly payroll calculation; complete declaration and payment of EPF, SOCSO, PCB as well as routine payments via official government portals.
Coordinate induction and vocational training for new hires, execute training plans; liaise with external training providers, track and collect feedback on training outcomes.
Maintain employee relations, mediate communication between staff and management, plan and organize staff activities.
...
Responsible for monthly payroll calculation; complete declaration and payment of EPF, SOCSO, PCB as well as routine payments via official government portals.
Coordinate induction and vocational training for new hires, execute training plans; liaise with external training providers, track and collect feedback on training outcomes.
Maintain employee relations, mediate communication between staff and management, plan and organize staff activities.
...
Responsible for monthly payroll calculation; complete declaration and payment of EPF, SOCSO, PCB as well as routine payments via official government portals.
Coordinate induction and vocational training for new hires, execute training plans; liaise with external training providers, track and collect feedback on training outcomes.
Maintain employee relations, mediate communication between staff and management, plan and organize staff activities.
...
Responsible for monthly payroll calculation; complete declaration and payment of EPF, SOCSO, PCB as well as routine payments via official government portals.
Coordinate induction and vocational training for new hires, execute training plans; liaise with external training providers, track and collect feedback on training outcomes.
Maintain employee relations, mediate communication between staff and management, plan and organize staff activities.
...
Responsible for monthly payroll calculation; complete declaration and payment of EPF, SOCSO, PCB as well as routine payments via official government portals.
Coordinate induction and vocational training for new hires, execute training plans; liaise with external training providers, track and collect feedback on training outcomes.
Maintain employee relations, mediate communication between staff and management, plan and organize staff activities.
...
Project Management
Technical Consulting
Engineering Design
Problem Solving
Risk Assessment
Client Communication
Team Collaboration
Budget Management
Quality Control
Site Supervision
Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.