Handle post-event follow-ups and maintain ongoing rapport with key clients.
Lead and work closely with the operations team to manage end-to-end execution of events, including corporate events, conferences, seminars, activations, exhibitions, fairs, forums, brand launches, and other event-related projects.
Oversee production timelines, budgets, deliverables, documentation, and team coordination to ensure smooth project delivery.
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Assist customers with concierge services including wheelchair and stroller loans, lost & found, gift wrapping, shopping assistance, and other customer service facilities.
Provide special assistance during corporate events, festive celebrations, promotional campaigns, and official visits.
Deliver excellent customer service and create a positive shopping experience for all customers.
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Assist customers with concierge services including wheelchair and stroller loans, lost & found, gift wrapping, shopping assistance, and other customer service facilities.
Provide special assistance during corporate events, festive celebrations, promotional campaigns, and official visits.
Deliver excellent customer service and create a positive shopping experience for all customers.
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Implementation activities include system integration, test system build, installation, debug, provide user training, and start-up support.
Test performance characterization includes test coverage, programming/calibration functions, automation, repeatability, reliability, safety, ergonomics, and supportability.
Provide continuous improvement idea to growth factory supporting team.
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Content Strategy: Oversee the creation of engaging content that educates potential and existing publishers about affiliate marketing, our platform's features, and the advantages of our affiliate programs.
Data-Driven Marketing: Leverage analytics and data insights to guide marketing strategies, optimize campaign performance, and achieve recruitment targets.
Stakeholder Collaboration: Work closely with internal teams, including product development, affiliate management, and customer service, to ensure a cohesive and integrated approach to marketing and brand development.
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Internal Coordination:- Work closely with internal teams including designers, 3D visualisers, video/content producers, and project teams to align deliverables with the creative direction.- Maintain proper documentation for each project and ensure all timelines, updates, and requirements are clearly communicated.- Work on other event-related, activation-related, or agency projects as required.
Interested? Apply on our website now! : https://www.lightup7.com/careers/event-account-manager
Location: Kuala Lumpur (Required to travel for events)
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