To realize our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
To drive operational excellence by creating a conducive customer journey that leads to speedy and effective resolutions for customers and promoting self-serve
Ensure seamless operations in terms of cash, inventory, floor and in-store merchandising management
...
Expand and strengthen our retail presence across Malaysia, ensuring comprehensive geographical coverage and maximizing product availability at all key customer touchpoints
Identify and unlock new growth opportunities, including customer acquisition, retention, and reactivation
Strengthen distribution coverage and improve product availability across all touchpoints
...
Staff discount across all Senheng and senQ outlets
The Company – Senheng Electric (KL) SDN BHD
Senheng is one of the largest electrical retail chain stores in Malaysia. We are committed to delivering excellent service to our customers while providing a positive and rewarding working environment for our employees.
...
Professionally and accurately handle customers’ enquiries and requests by applying good knowledge of modern tools. Policies and processes. Execute and adhere to retail outlet and service impression as well as service mannerism guidelines as per company’s direction.
Achieve desirable Net Promoter Score (NPS) by providing exceptional service to the customers. Providing customers with advisory. Product ownership experience and good after sales support.
Resolve and update customers’ enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers’ issues.
...