Customer Service
Sales
Inventory Management
Merchandising
Point of Sale (POS) Systems
Product Knowledge
Communication Skills
Stock Management
Stock Replenishment
Inventory
Provide general administrative and clerical support including mailing, scanning, and copying
We are looking for a sales-focused Indoor Sales Assistant to handle customer enquiries, recommend suitable printing solutions, process orders, follow up with customers, and support daily sales operations. Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you. Ultimately, you should be able to contribute to high quality customer service and achieve sales targets.
Processing orders via walk-in customers, email, phone and website
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Proficient in both Mandarin and English communication. Priority will be given to candidates with outdoor sales experience in real estate, automobiles, insurance, tourism, beauty and hairdressing, credit card sales, etc., and those with 2 years or more of relevant retail work experience.
Comfortable working at 1 UTAMA SHOPPING CENTRE on retail shift hours, including weekends and public holidays.
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Showcase jewellery with artistry.Arrange, display, and maintain jewellery counters beautifully to captivate customers and elevate the showroom atmosphere.
Build loyal, long-term customer relationships.Follow up, stay connected, and create bonds that turn buyers into lifelong clients.
Achieve sales targets with integrity.Strive for excellence while prioritizing outstanding service and customer satisfaction.
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Digital Sales & Social Media Support - Support online sales initiatives through social media engagement, TikTok live sessions, and content creation to enhance brand visibility and customer reach.
Product Knowledge & Consultation - Maintain strong knowledge of gold, jewellery collections, pricing, promotions, and market trends to confidently advise customers and promote products effectively.
Merchandising & Store Presentation - Ensure jewellery displays, showcases, and overall store presentation are clean, attractive, and aligned with the brand’s premium image.
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