Execute basic graphics and video edits as needed to enhance product presentation.
Assist with customers regarding missing/damaged items or returns.
Assist in handling returns, arranging replacements or refunds, and maintaining accurate records. Prepare reports for returns and refunds bi-weekly across all marketplaces.
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Maker Lab is looking for an energised, curious, and enthusiastic Social Media Analyst who can turn social data into insights and join our team. Our client’s brand is complex and dynamic, therefore, we strongly believe that insights about the perceptions of their brand are critical. As a Social Media Marketing Analyst, you'll be supporting their Marketing Insights and Measurement team through the use of social analytics to analyse and define insights related to how people perceive our client’s brand.
Role:
Analyse social data to understand trends and sentiment and inform key business decisions.
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Responsible for maintaining content quality and standards, efficiently create industry-related trending video content, and enhance user engagement and retention.