Manage seller performance and service quality, including cancellation rate, return rate, shipping lead time and customer experience to improve conversion
Manage mid and long-tail sellers through scalable incubation programs, seller communications and performance management tools
Develop and execute category or sub-category growth plans with clear actions across traffic, assortment, content and monetisation levers
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Manage seller performance and service quality, including cancellation rate, return rate, shipping lead time and customer experience to improve conversion
Manage mid and long-tail sellers through scalable incubation programs, seller communications and performance management tools
Develop and execute category or sub-category growth plans with clear actions across traffic, assortment, content and monetisation levers
...
Hands-on leader. You’re on the floor, serving customers, alongside your team. You lead by example and you’re never too senior to handle a transaction or tidy a display.
Proud of the space. You treat the showroom as a reflection of yourself and the brand. Presentation, cleanliness, and atmosphere matter to you personally.
Enthusiastic. You genuinely care about delivering an exceptional experience. You bring energy every day and you inspire that same energy in your team. A genuine passion for gold and silver – the products, the history, the market – is extremely desirable.
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Hands-on leader. You’re on the floor, serving customers, alongside your team. You lead by example and you’re never too senior to handle a transaction or tidy a display.
Proud of the space. You treat the showroom as a reflection of yourself and the brand. Presentation, cleanliness, and atmosphere matter to you personally.
Enthusiastic. You genuinely care about delivering an exceptional experience. You bring energy every day and you inspire that same energy in your team. A genuine passion for gold and silver – the products, the history, the market – is extremely desirable.
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Develop good working relationship with customers and maintaining teamwork showing high interests.
Solve daily conflicts at ground level by monitoring and coordinating sequential and incompatible jobs affecting master schedule.
Closely liaise with classification societies, ship owners, owner specialist engineers, vessel crew and ship agents to ensure successful completion of the project meeting or exceeding customer's expectations.
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Job Responsibilities:• Oversee daily retail store operations and ensure smooth workflow• Lead, motivate, and manage the retail team to achieve sales & service targets• Ensure excellent customer service and positive shopping experience• Manage manpower planning, staff scheduling, and team performance• Monitor inventory levels, stock replenishment, and merchandising standards• Handle store opening/closing, sales reporting, and operational matters• Train and coach staff to maintain high retail standards
Requirements:• Prior experience in retail management / supervisory roles• Strong leadership and people management skills• Passion for retail operations and customer service• Able to work independently in a fast-paced environment• Comfortable working retail shifts, weekends & public holidays
Why Join?• Stable 5-day work week• Attractive salary package• Supportive working environment• Career progression opportunities within the retail industry Apply Now
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Manage prioritization and balance trade-offs among seller experience, user experience, creator experience, and platform performance/protection within the ecosystem.
Engage with various business, operation, tech and security/risk stakeholders to solve risk problems at scale.
Bachelor's degree or above with a background in Computer Science, Business Analytic, Math, Statistics, or related fields.
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Continuously evaluate existing policies, identify gaps and edge cases, and lead execution of optimisation plans. Collaborate with business operations to assess the commercial impact of policy decisions.
Bachelor’s degree or above.
3+ years working' experience in Online Risks, Content Health & Safety, Content Operations, Trust & Safety, Internet Safety, Ecosystem Health or related fields.
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Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi, Ion Gizmos)