Collaborate with the retail team to ensure all products are correctly priced, tagged, and displayed to maximize sales potential.
Provide basic customer assistance by locating products, answering simple inquiries, and directing customers to appropriate staff members when necessary.
Participate in inventory counts and stock checks as directed, contributing to accurate stock level management.
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Process Coordination: Oversee the end-to-end cycle for authors, including paper submission, payment processing (Article Processing Charges), and tracking the publication timeline.
Data Management: Organize and maintain a clean database of scholar leads and communication history using office software.