Carry out preventive and corrective maintenance according to the maintenance schedule.
Maintain and service equipment used in lighting manufacturing, including assembly, testing, wiring, soldering, cutting, drilling, pressing, and other production equipment.
Check and maintain motors, pumps, sensors, switches, electrical panels, conveyors, compressors, and other related equipment.
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Log, track, and manage support requests through the IT Service Management (ITSM) platform, keeping users informed of progress and expected resolution times.
Identify recurring issues and contribute standardized solutions to the IT knowledge base, helping ensure consistent and scalable support.
Escalate complex incidents to the appropriate teams when required, while maintaining ownership of the user experience through to resolution.
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Log, track, and manage support requests through the IT Service Management (ITSM) platform, keeping users informed of progress and expected resolution times.
Identify recurring issues and contribute standardized solutions to the IT knowledge base, helping ensure consistent and scalable support.
Escalate complex incidents to the appropriate teams when required, while maintaining ownership of the user experience through to resolution.
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Escalate complex incidents to the appropriate teams when required, while maintaining ownership of the user experience through to resolution.
Serve as the main local point of contact for external IT suppliers, coordinating their activities and following up to ensure services are delivered according to Fagron’s standards and agreed timelines.
Procure, configure, and deploy laptops, desktops, peripherals, and other end-user devices in accordance with Fagron’s global IT standards and security policies.
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You will work closely with key mechanical vendors driving operational excellence and continuous improvement.
You will work closely with our customer DC-OPS focusing on problem & change management, event support and supporting Operations Advancement on forensic engineering and product RCA’s.
The SME for all mechanical based problems and defects, gaining an in-depth understanding of AirTrunk’s critical mechanical infrastructure.
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