Conduct regular customer follow‑ups via phone, email, and where required, on‑site visits, to strengthen relationships and demonstrate service differentiation.
Conduct regular customer follow‑ups via phone, email, and where required, on‑site visits, to strengthen relationships and demonstrate service differentiation.
What You'll Do: Manage and support collaboration tools such as Microsoft Teams, Zoom, and SharePoint Troubleshoot technical issues related to communication platforms Implement system improvements and upgrades Provide training and documentation for end users Collaborate with cross-functional teams to understand requirements Ensure security and compliance of collaboration systems
Building strong customer relationships, developing account/service sales plans, maintaining a healthy opportunity pipeline and executing recovery actions where required.