Stakeholder Engagement and Cross-Functional Collaboration: Serve as the primary point of contact for QC senior regional stakeholders. Build strong partnerships with Product, Service Ops, and other key functional teams to drive collaborative, cross-functional efforts that support the marketplace experience strategy.
Assist in the design and implementation of risk detection frameworks, leveraging AI and predictive analytics to identify potential AML threats, including risks related to mule accounts and complex financial crime networks.
Assist hotels with user access and account issues across systems introduced during the Power of M transition (e.g., login failures, role/access provisioning, MFA/SSO issues), following approved access processes.
Optimize the organisation of events according to the audience, content, agenda/programme and format to ensure key messages are communicated effectively