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300+ Service Manager Jobs in Federal Territory - September 2026 - High Salaries
Showing 314 jobs results for
"service manager"
in Federal Territory
Never miss any updates for Service Manager jobs in Federal Territory
Manage Alert
Undisclosed
KL City
- Establish clear escalation pathways with customers and internal teams to facilitate efficient issue resolution.
- Foster strong partnerships with internal stakeholders to deliver a seamless customer experience.
- Service Delivery & Operational Excellence ...
Posted
25 days ago
Undisclosed
KL City
- Establish clear escalation pathways with customers and internal teams to facilitate efficient issue resolution.
- Foster strong partnerships with internal stakeholders to deliver a seamless customer experience.
- Service Delivery & Operational Excellence ...
Posted
3 days ago
Undisclosed
KL City
- Analyze service events to identify root causes, propose process/system improvements, and drive cross-functional collaboration
- Manage service providers/agent teams — coordinate resources for complex complaint handling, spare parts, processes, and system support
- Gather competitor and local after-sales industry insights to guide business decisions ...
Posted
23 days ago
MYR4,500 - MYR5,000 Per Month
KL City
- To create, implementing and evaluating the service team business plans.
- To assist in controlling cost, schedule and work scope during implementation by Service division.
- To assist in ensuring adequate qualified resources and to confirm the roles, responsibilities and technical interdependencies between various team members. ...
Posted
8 days ago
Undisclosed
KL City
- Foster strong partnerships with internal stakeholders to deliver a seamless customer experience.
- Manage the resolution of complex, critical, and escalated service incidents by coordinating with technical resolver groups and ensuring timely restoration of services.
- Oversee planned maintenance activities for customers' critical services while minimising business impact. ...
Posted
14 days ago
MYR4,500 - MYR7,000 Per Month
KL City
- Coordinate with Technical Support, Sales, Web Development and other departments to resolve client issues.
- Monitor client requests and ensure timely follow-up and resolution.
- Manage client onboarding and ensure a smooth transition after sales. ...
Posted
a day ago
Undisclosed
KL City
- Developing a high-performing service team by leading, coaching, and developing field service engineers, service coordinators, and support teams while strengthening workforce planning, capability development, and succession planning.
- Driving business and operational performance by managing service performance measures, supporting forecasting and budgeting, controlling operational costs, and partnering with sales teams to identify renewals, upgrades, modernization projects, and growth opportunities.
- Improving service delivery through partners and digital tools by managing subcontractors, monitoring partner performance, promoting digital service platforms, and using data and analytics to improve productivity, service quality, and customer experience. ...
Posted
16 hours ago
Undisclosed
KL City
- Developing a high-performing service team by leading, coaching, and developing field service engineers, service coordinators, and support teams while strengthening workforce planning, capability development, and succession planning.
- Driving business and operational performance by managing service performance measures, supporting forecasting and budgeting, controlling operational costs, and partnering with sales teams to identify renewals, upgrades, modernization projects, and growth opportunities.
- Improving service delivery through partners and digital tools by managing subcontractors, monitoring partner performance, promoting digital service platforms, and using data and analytics to improve productivity, service quality, and customer experience. ...
Posted
8 days ago
Undisclosed
KL City
- Empower new partnerships: Set up new accounts, assist with onboarding, and ensure each transition feels effortless.
- Champion continuous improvement: Spot opportunities to streamline processes, resolve issues proactively, and share insights with Sales and Account Management teams.
- Collaborate with excellence: Work closely with both onshore and offshore teams, supporting colleagues and contributing to a positive, high‑performing culture ...
Posted
8 days ago
Undisclosed
KL City
- Conduct regular inspections on food quality, freshness, storage, and portion control.
- Monitor kitchen inventory, control food costs, and minimize waste.
- Train, motivate, and guide kitchen team members to achieve performance and career growth. ...
Posted
15 days ago
Undisclosed
KL City
- English: Speak/Read/Write
- Securities Services & Custody product
- Market & Regulatory knowledge (Securities Services) ...
Posted
2 days ago
Undisclosed
KL City
- Thorough understanding of clients and ability to deliver in challenging situations
- Build strong relationship and trust with local BAM clients
- Anticipate and embrace change to retain and build a competitive edge ...
Posted
3 days ago
Undisclosed
KL City
- Direct staff responsibilities as per current Organization Chart in Cash Client Services.
- Manage teams in building a stronger relationship with our clients and customers.
- Manage initiatives to innovate and digitize their processes as well as intensifying collaboration across the network. ...
Posted
17 days ago
Undisclosed
KL City
- Developing a high-performing service team by leading, coaching, and developing field service engineers, service coordinators, and support teams while strengthening workforce planning, capability development, and succession planning.
- Driving business and operational performance by managing service performance measures, supporting forecasting and budgeting, controlling operational costs, and partnering with sales teams to identify renewals, upgrades, modernization projects, and growth opportunities.
- Improving service delivery through partners and digital tools by managing subcontractors, monitoring partner performance, promoting digital service platforms, and using data and analytics to improve productivity, service quality, and customer experience. ...
Posted
17 days ago
Undisclosed
KL City
- PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience. ...
Posted
7 days ago
Undisclosed
KL City
- Maintain high standards of customer service, hospitality, and guest satisfaction in accordance with company standards.
- Handle guest feedback, concerns, and complaints promptly, professionally, and diplomatically, ensuring effective resolution.
- Monitor service delivery and restaurant operations to ensure consistency, quality, and adherence to established procedures. ...
Posted
15 days ago
Undisclosed
KL City
- Ensure consistent quality of food, beverage, service delivery, and outlet cleanliness
- Handle guest feedback and complaints professionally to enhance guest satisfaction
- Coordinate closely with Culinary, Stewarding, Sales & Events, and other hotel departments ...
Posted
15 days ago
Undisclosed
KL City
- Support the achievement of revenue and profit targets.
- Implement business strategies to meet targets and reduce costs.
- Execute marketing and promotional strategies to drive aftersales revenue. ...
Posted
14 days ago
Undisclosed
KL City
- Analyze client needs and market trends, and provide actionable insights and recommendations to clients and relevant internal teams.
- Handle urgent client incidents, payment issues, service disruptions, and operational escalations, coordinating with relevant departments to resolve issues efficiently and minimize business impact.
- Work closely with Business Development, Product, Technology, Finance, and Operations teams to ensure smooth project implementation and seamless client service delivery. ...
Posted
15 days ago
China Telecom Asia Pacific
Undisclosed
KL City
- The role oversees service assurance, SLA management, incident handling, operational coordination, customer management, and continuous improvement across data communication, ICT infrastructure, cloud, and data center environments. The Service Manager acts as the primary operational interface between customers, internal technical teams, vendors, carriers, and data center operators to ensure stable, reliable, and high-quality service delivery.
- Service Delivery & Operations
- Manage operational performance and delivery of: IPLC / IEPL, MPLS VPN, DIA / Internet services, SD-WAN, Ethernet Private Line, Cloud connectivity, ICT managed services, IDC colocation services; ...
Posted
2 days ago
Undisclosed
KL City
- Developing a high-performing service team by leading, coaching, and developing field service engineers, service coordinators, and support teams while strengthening workforce planning, capability development, and succession planning.
- Driving business and operational performance by managing service performance measures, supporting forecasting and budgeting, controlling operational costs, and partnering with sales teams to identify renewals, upgrades, modernization projects, and growth opportunities.
- Improving service delivery through partners and digital tools by managing subcontractors, monitoring partner performance, promoting digital service platforms, and using data and analytics to improve productivity, service quality, and customer experience. ...
Posted
22 days ago
Undisclosed
KL City
- TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.
- The Senior Client Service Manager (Senior CSM) is responsible for overseeing and managing the global delivery of TMF’s service portfolio. This role includes the management of complex global client contracts, ensuring high-quality operations across multiple regions and technological platforms.
Posted
16 days ago
Undisclosed
KL City
- Serve as the internal advocate for the client by collaborating with BAMs, Operations, Technology, and other key stakeholders to promptly resolve client issues with minimal or no escalation and proactively identify opportunities to enhance overall client service.
- Foster long lasting relationships and rapport with premier clients at the transactional / operational level.
- Works with the BAM team to manage existing/strategic clients to maximize client satisfaction and long term contribution to the bottom-line Champion client incident management by ensuring timely rectification and escalation where required. Ensure root cause analysis is completed and preventative measures are implemented effectively. Service level reviews conducted in a planned manner with appropriate engagement from internal stakeholders (i.e. key BAM and/or SSO participation if needed) ...
Posted
17 days ago
Undisclosed
KL City
- Lead, train, and support operational staff. Oversee team scheduling, performance appraisals, on-the-job coaching, and logistics such as transportation or accommodation arrangements where applicable.
- Perform regular site inspections to verify work quality and rectify any service gaps. Enforce Environmental, Health, and Safety (EHS) protocols to ensure a compliant and secure working environment.
- Support operational budget planning, track expenditure, and oversee site equipment, supplies, and materials to prevent shortages and optimize usage. ...
Posted
8 days ago
Undisclosed
KL City
- Conduct inspections of the lobby, public areas, and heart-of-house to ensure cleanliness, readiness, and brand standards are maintained.
- Ensure the accuracy and completion of daily reports such as Rate Variance, High Balance, and No-Show reports, and authorize rebates or paid-outs within assigned limits.
- Oversee the Night Audit process, room discrepancies, and ensure proper handover between shifts. ...
Posted
3 days ago
Undisclosed
KL City
- Monitor service quality, analyze customer feedback and implement initiatives to drive customer service improvements.
- Ensure high quality data input in customer records, sales documents, and reporting including but not limited to account opening, transaction processing and other banking services.
- Optimise branch workflows to improve productivity and reduce errors. ...
Posted
16 hours ago
MYR16,000 - MYR19,000 Per Month
KL City
- Open for : Local/PR
- Act as the L3 escalation point for missed/delayed alerts, investigations, reports, and SLA breaches.
- Act as an L2 escalation point for gaps in analysis, threat assessment, and customer notification. ...
Posted
22 days ago
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