300+ Service Manager Jobs in Federal Territory - September 2026 - High Salaries

Showing 331 jobs results for "service manager" in Federal Territory
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KL City

  • Perform thorough gap analyses on new or revised legislation/guidelines (e.g., Bank Negara Malaysia policies). Work closely with Business Units to ensure timely implementation.
  • Propose and recommend strategic initiatives to revise existing internal processes or adopt new workflows to meet evolving regulatory landscapes.
  • Partner closely with Personal Financial Services-i to help ensure business practices and guidelines comply with relevant Shariah requirements. ...
Posted
25 days ago

KL City

  • Design, automate, and maintain high-impact executive dashboards in Tableau to monitor the end-to-end product lifecycle and campaign effectiveness.
  • Drive continuous “always-on” marketing by identifying cross-sell, upsell, and attrition opportunities through the ongoing monitoring of customer behavior.
  • Review and evaluate campaign and reports requests to provide structure to campaigns in order to reduce ad hoc demand and improve resource and time management. ...
Posted
22 days ago

KL City

  • The Manager – Business Development & Sales will be based out of Malaysia and will be responsible for driving new business, account growth and revenue across Malaysia, Singapore and selected APAC markets.
  • This is a target-driven, highly client-facing individual contributor role suited to an experienced pharmaceutical, healthcare or life-sciences sales/business development professional who is looking to transition from traditional product selling into a consultative, solution-led
  • B2B business development role. ...
Posted
a day ago

KL City

  • The Manager – Business Development & Sales will be based out of Malaysia and will be responsible for driving new business, account growth and revenue across Malaysia, Singapore and selected APAC markets.
  • This is a target-driven, highly client-facing individual contributor role suited to an experienced pharmaceutical, healthcare or life-sciences sales/business development professional who is looking to transition from traditional product selling into a consultative, solution-led
  • B2B business development role. ...
Posted
3 days ago

KL City

  • Plan, set, and ensure monthly sales targets assigned to each Sales Managers are achieved.
  • Lead and motivate team members to achieve their respective individual Key Result Area (KRA) targets.
  • Work closely with Sales Manager to guide new recruits and existing Personal Loan staff. ...
Posted
14 days ago

KL City

  • Work with Partners/ Directors on business development opportunities.
  • Manage multiple projects and assignments and ensure that services provided are within the agreed service level.
  • Provide guidance and support to team members which aim to develop and motivate the engagement team. ...
Posted
23 days ago

KL City

  • Ensure proper documentation, data accuracy, and data integrity in accordance with internal policies and regulatory requirements.
  • Identify opportunities to enhance client experience and improve operational efficiency, proactively address service issues, and recommend process improvements.
  • Bachelor's Degree, preferably in Accounting, Economics, Finance, or a related discipline. ...
Posted
24 days ago

KL City

  • Spearhead client proposals and RFPs, developing bold, innovative solutions to expand our market presence
  • Mentor and inspire junior team members, fostering their growth while managing senior stakeholders’ expectations with confidence
  • Navigate the complex regulatory landscape in Malaysia, leveraging your expertise in prudential risks (credit, liquidity, counterparty credit, IRRBB, and market risk) to deliver exceptional results ...
Posted
20 days ago
  • The team collaborates closely with front office, upstream data providers, accounting, IT, and support functions to ensure data consistency and mitigate operational risk.
  • As part of the broader investment operations ecosystem, the MO team supports strategic and regulatory initiatives by ensuring reliable operational data that underpins reporting, risk management, and decision-making.
  • Assist the Team Manager in overseeing daily operations of the MO team to ensure smooth and efficient workflows. ...
Posted
16 days ago
  • Ensure internal and external enquiries are managed on time and with high quality standard
  • Accountable for Global Servicing from operating location (includes shifts and work on bank / legal holidays and weekend when required)
  • Promote quality of deliverables by motivating, coaching and developing team members ...
Posted
16 days ago

KL City

  • Perform risk and compliance control testing and address audit query/ related matters.
  • Assumed the role of Business Unit Compliance Representative (BUCR) & Operational Risk Representative (ORR).
  • possess a Degree in Economics, Finance, Statistic, Mathematics, Computer Science or equivalent. ...
Posted
16 days ago
  • Maintain and update standard operating procedures (SOPs), process workflows, and ensure accurate documentation for operational continuity.
  • Serve as the first point of escalation for operational issues within the team, assisting in timely identification and resolution of data flow anomalies.
  • Collaborate closely with IT, Data Engineering, Risk, Business units, and other stakeholders to resolve technical and operational challenges. ...
Posted
11 days ago

KL City

  • Key internal stakeholders - Internal Audit, Group Compliance, Group Risk, Group Legal, Group Ops & Technology, Enterprise Business Continuity Management,
  • Collaborate with Group Compliance and Group Risk to drive completion of reviews of key regulatory guidelines, risk attestation and due diligence for outsourcing activities etc.
  • Facilitate regular independent reviews to identify compliance non-conformities, assess efficiency and create sound internal controls and to provide strategic guidance for area of improvements to strengthen governance ...
Posted
22 days ago

KL City

  • Observe and assist in writing code for software patches and bug fixes.
  • Collaborate with team members to brainstorm creative solutions to problems.
  • Shadow team members during client interactions to understand needs and how software can address them. ...
Posted
3 days ago

KL City

  • Analyse complex issues or proposals and build a range of meaningful recommendations.
  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
  • Address sub-standard work or work that does not meet firm's/client's expectations. ...
Posted
25 days ago

KL City

  • Observe and assist in writing code for software patches and bug fixes.
  • Collaborate with team members to brainstorm creative solutions to problems.
  • Shadow team members during client interactions to understand needs and how software can address them. ...
Posted
3 days ago

KL City

  • · Lead and motivate a team of clinical staff, including administrative personnel, and support staff.
  • · Provide coaching, training, and performance feedback to maximize team productivity and effectiveness.
  • · Foster a positive work culture that encourages collaboration, innovation, and professional development. ...
Posted
25 days ago
  • All deadlines need to be monitored & any issues escalated & communicated appropriately to stakeholders & clients.
  • Ensure that escalation protocol to Management is strictly adhered to in case of operational issues and events.
  • Act as escalation point for the Transaction Management oversight, execution of complex process and control functions, ensure high quality of allocated deliverables and providing backup relief to for staff and deal with escalated issues/queries. ...
Posted
16 days ago

KL City

  • Work closely with internal stakeholders i.e.: product managers, customer servicing channels, operations and IT to provide an integrated channel customer experience.
  • Highlight and resolve and critical risks and issues associated to Digital projects
  • Lead product/channel development projects from inception to implementation including submission to relevant parties for approval ...
Posted
a month ago

KL City

  • Research and consultation on various tax matters. Assist in the preparation of comprehensive tax advisory reports and related client deliverables.
  • Address and resolve employer and expatriate concerns by offering timely guidance on tax compliance and advisory topics. Exhibit strong communication skills, with the ability to influence and persuade clients and stakeholders effectively.
  • Serve as a key liaison with employers and individual expatriates to address compliance tax reporting and advisory matters through in-person meetings, phone calls, and emails. ...
Posted
24 days ago
  • Perform quality checks or second level validation on output from the team.
  • All deadlines need to be monitored, any issues escalated and communicated appropriately to stakeholders and clients.
  • Ensure the escalation protocol to Management is strictly adhered to in case of operational issues & events. ...
Posted
25 days ago

KL City

  • Manage program-level risks, issues, and dependencies.
  • Drive governance forums.
  • Run weekly cadence (stand-ups, RAID logs, status reporting) ...
Posted
15 days ago

KL City

  • Collaborate with IT and business teams to design, implement, and support digital solutions.
  • Lead change management, user adoption, and training initiatives for new systems and processes.
  • Monitor system performance, identify improvement opportunities, and manage enhancement roadmaps. ...
Posted
16 days ago

KL City

  • Engage with clients to understand their vision and curate personalised, memorable event experiences.
  • Collaborate closely with banquet operations and internal teams to ensure seamless planning and flawless execution.
  • Mentor and support team members, fostering high performance and a shared passion for exceptional celebrations. ...
Posted
a month ago

KL City

  • Collaborate effectively with diverse stakeholders in the bank in delivering effective campaigns/initiatives/ journey or process enhancement that will achieve KRA targets and contribute to overall division profitability.
  • Stakeholders include but not limited to UI/IX team, branches, Product Teams, Product Support, Development Team, Design Team, IT, and Group Marketing, Compliance, Legal, etc. to ensure seamless campaign delivery.
  • Performance Measurement & Optimization: ...
Posted
a month ago

KL City

  • Develop structured recommendations aligned to client business priorities
  • Contribute to digital transformation initiatives including automation, data enablement, AI-driven insights and platform modernization
  • Prepare executive-ready deliverables including business cases, transformation roadmaps and implementation plans ...
Posted
8 days ago

KL City

  • Global Critical Infrastructure Services (Urban & city planning, Smart Cities, High Performing City Operating Model)
  • Admin (Citizen experience, Federal Funds Strategy, Workforce Strategy, Intelligent Back Office, Revenue industry strategy, Post & Parcel)
  • Leverage your extensive knowledge and implementation experience in Citizen Experience & Engagement, Government agency portals, Case Management platforms and Cloud based backend infrastructure to deliver strategic consulting services to the clients worldwide. ...
Posted
8 days ago

KL City

  • Serve as a key point of contact for investors, fund managers, intermediaries, and internal stakeholders, ensuring timely and professional communication.
  • Support investor due diligence, KYC/AML reviews, periodic refresh exercises, and regulatory reporting requirements such as FATCA and CRS.
  • Perform quality control reviews, identify process improvement opportunities, and contribute to operational efficiency initiatives. ...
Posted
a month ago

KL City

  • Practice Development & Innovation: Contribute to the development of thought leadership, new consulting frameworks, and innovative service offerings.
  • Team Mentorship: Lead, coach, and mentor high-performing teams of consultants and senior consultants. Foster a culture of continuous learning, professional development, and excellence.
  • Experience: Proven and relevant experience within a Management Consulting or Advisory firm is strictly required. ...
Posted
a month ago