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300+ Service Manager Jobs in Federal Territory - September 2026 - High Salaries
Showing 329 jobs results for
"service manager"
in Federal Territory
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Manage Alert
Undisclosed
KL City
- Establish clear escalation pathways with customers and internal teams to facilitate efficient issue resolution.
- Foster strong partnerships with internal stakeholders to deliver a seamless customer experience.
- Service Delivery & Operational Excellence ...
Posted
11 days ago
MYR3,500 - MYR7,000 Per Month
KL City
- Follow and maintain company, customer and personal security procedures
- An Service Manager should expect his/her time to be devoted in the following four basic areas:
- Participate in database management, such as collecting the correct customer data, verifying its accuracy, and implementing database-driven marketing ...
Posted
4 days ago
MYR4,500 - MYR5,000 Per Month
KL City
- To create, implementing and evaluating the service team business plans.
- To assist in controlling cost, schedule and work scope during implementation by Service division.
- To assist in ensuring adequate qualified resources and to confirm the roles, responsibilities and technical interdependencies between various team members. ...
Posted
16 days ago
Undisclosed
KL City
- Foster strong partnerships with internal stakeholders to deliver a seamless customer experience.
- Manage the resolution of complex, critical, and escalated service incidents by coordinating with technical resolver groups and ensuring timely restoration of services.
- Oversee planned maintenance activities for customers' critical services while minimising business impact. ...
Posted
23 days ago
Undisclosed
KL City
- Conduct regular inspections on food quality, freshness, storage, and portion control.
- Monitor kitchen inventory, control food costs, and minimize waste.
- Train, motivate, and guide kitchen team members to achieve performance and career growth. ...
Posted
3 days ago
MYR4,000 - MYR6,000 Per Month
KL City
- Build relationships with key customers, members and returning guests.
- Support service training and continuous improvement of Front-of-House procedures.
- Assist with customer follow-ups, promotions and brand reputation management. ...
Posted
2 days ago
Undisclosed
KL City
- Developing a high-performing service team by leading, coaching, and developing field service engineers, service coordinators, and support teams while strengthening workforce planning, capability development, and succession planning.
- Driving business and operational performance by managing service performance measures, supporting forecasting and budgeting, controlling operational costs, and partnering with sales teams to identify renewals, upgrades, modernization projects, and growth opportunities.
- Improving service delivery through partners and digital tools by managing subcontractors, monitoring partner performance, promoting digital service platforms, and using data and analytics to improve productivity, service quality, and customer experience. ...
Posted
9 days ago
MYR4,500 - MYR7,000 Per Month
KL City
- Coordinate with Technical Support, Sales, Web Development and other departments to resolve client issues.
- Monitor client requests and ensure timely follow-up and resolution.
- Manage client onboarding and ensure a smooth transition after sales. ...
Posted
9 days ago
Undisclosed
KL City
- Maintain high standards of customer service, hospitality, and guest satisfaction in accordance with company standards.
- Handle guest feedback, concerns, and complaints promptly, professionally, and diplomatically, ensuring effective resolution.
- Monitor service delivery and restaurant operations to ensure consistency, quality, and adherence to established procedures. ...
Posted
4 days ago
Undisclosed
KL City
- Ensure consistent quality of food, beverage, service delivery, and outlet cleanliness
- Handle guest feedback and complaints professionally to enhance guest satisfaction
- Coordinate closely with Culinary, Stewarding, Sales & Events, and other hotel departments ...
Posted
4 days ago
Undisclosed
KL City
- Obtain guest feedback and address complaints promptly and professionally to ensure customer satisfaction.
- Coordinate and communicate effectively with internal departments to support successful event execution.
- Ensure all event details and function requirements are accurately communicated to the banquet team. ...
Posted
4 days ago
Undisclosed
KL City
- Developing a high-performing service team by leading, coaching, and developing field service engineers, service coordinators, and support teams while strengthening workforce planning, capability development, and succession planning.
- Driving business and operational performance by managing service performance measures, supporting forecasting and budgeting, controlling operational costs, and partnering with sales teams to identify renewals, upgrades, modernization projects, and growth opportunities.
- Improving service delivery through partners and digital tools by managing subcontractors, monitoring partner performance, promoting digital service platforms, and using data and analytics to improve productivity, service quality, and customer experience. ...
Posted
16 days ago
Undisclosed
KL City
- Empower new partnerships: Set up new accounts, assist with onboarding, and ensure each transition feels effortless.
- Champion continuous improvement: Spot opportunities to streamline processes, resolve issues proactively, and share insights with Sales and Account Management teams.
- Collaborate with excellence: Work closely with both onshore and offshore teams, supporting colleagues and contributing to a positive, high‑performing culture ...
Posted
16 days ago
Undisclosed
KL City
- Monitor customer service performance, response times, resolution efficiency, and customer satisfaction.
- Coordinate with Product, Technology, Finance, and Operations teams to resolve issues and improve service delivery.
- Develop and improve CS SOPs, workflows, and operational processes. ...
Posted
2 days ago
Undisclosed
KL City
- English: Speak/Read/Write
- Securities Services & Custody product
- Market & Regulatory knowledge (Securities Services) ...
Posted
11 days ago
Undisclosed
KL City
- Thorough understanding of clients and ability to deliver in challenging situations
- Build strong relationship and trust with local BAM clients
- Anticipate and embrace change to retain and build a competitive edge ...
Posted
11 days ago
Undisclosed
KL City
- PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience. ...
Posted
16 days ago
Undisclosed
KL City
- Conduct regular inspections on food quality, freshness, storage, and portion control.
- Monitor kitchen inventory, control food costs, and minimize waste.
- Train, motivate, and guide kitchen team members to achieve performance and career growth. ...
Posted
24 days ago
China Telecom Asia Pacific
Undisclosed
KL City
- The role oversees service assurance, SLA management, incident handling, operational coordination, customer management, and continuous improvement across data communication, ICT infrastructure, cloud, and data center environments. The Service Manager acts as the primary operational interface between customers, internal technical teams, vendors, carriers, and data center operators to ensure stable, reliable, and high-quality service delivery.
- Service Delivery & Operations
- Manage operational performance and delivery of: IPLC / IEPL, MPLS VPN, DIA / Internet services, SD-WAN, Ethernet Private Line, Cloud connectivity, ICT managed services, IDC colocation services; ...
Posted
10 days ago
Undisclosed
KL City
- Direct staff responsibilities as per current Organization Chart in Cash Client Services.
- Manage teams in building a stronger relationship with our clients and customers.
- Manage initiatives to innovate and digitize their processes as well as intensifying collaboration across the network. ...
Posted
25 days ago
Undisclosed
KL City
- Developing a high-performing service team by leading, coaching, and developing field service engineers, service coordinators, and support teams while strengthening workforce planning, capability development, and succession planning.
- Driving business and operational performance by managing service performance measures, supporting forecasting and budgeting, controlling operational costs, and partnering with sales teams to identify renewals, upgrades, modernization projects, and growth opportunities.
- Improving service delivery through partners and digital tools by managing subcontractors, monitoring partner performance, promoting digital service platforms, and using data and analytics to improve productivity, service quality, and customer experience. ...
Posted
25 days ago
Undisclosed
KL City
- Please note that only short-listed candidates will be contacted. Thank you.
Posted
2 days ago
Undisclosed
KL City
- Handle escalated client enquiries, complaints, and complex cases, ensuring timely, professional, and effective resolution
- Serve as the key liaison for local operations, working closely with the HQ Management Team to align with business objectives and ensure the effective execution of HQ initiatives in Malaysia
- Provide HQ with timely feedback on local market conditions, customer needs, and operational matters, and support the implementation of regional business strategies ...
Posted
2 days ago
Undisclosed
KL City
- Maintain high standards of customer service, hospitality, and guest satisfaction in accordance with company standards.
- Handle guest feedback, concerns, and complaints promptly, professionally, and diplomatically, ensuring effective resolution.
- Monitor service delivery and restaurant operations to ensure consistency, quality, and adherence to established procedures. ...
Posted
24 days ago
Undisclosed
KL City
- Ensure consistent quality of food, beverage, service delivery, and outlet cleanliness
- Handle guest feedback and complaints professionally to enhance guest satisfaction
- Coordinate closely with Culinary, Stewarding, Sales & Events, and other hotel departments ...
Posted
24 days ago
Undisclosed
KL City
- Conduct inspections of the lobby, public areas, and heart-of-house to ensure cleanliness, readiness, and brand standards are maintained.
- Ensure the accuracy and completion of daily reports such as Rate Variance, High Balance, and No-Show reports, and authorize rebates or paid-outs within assigned limits.
- Oversee the Night Audit process, room discrepancies, and ensure proper handover between shifts. ...
Posted
11 days ago
Undisclosed
KL City
- Lead, train, and support operational staff. Oversee team scheduling, performance appraisals, on-the-job coaching, and logistics such as transportation or accommodation arrangements where applicable.
- Perform regular site inspections to verify work quality and rectify any service gaps. Enforce Environmental, Health, and Safety (EHS) protocols to ensure a compliant and secure working environment.
- Support operational budget planning, track expenditure, and oversee site equipment, supplies, and materials to prevent shortages and optimize usage. ...
Posted
16 days ago
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