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300+ Service Manager Jobs in Federal Territory - September 2026 - High Salaries
Showing 306 jobs results for
"service manager"
in Federal Territory
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Manage Alert
Undisclosed
KL City
- Reporting - Prepare and review tax provision calculations for financial statements and ensure proper accounting for all tax-related items.
- Regulatory Monitoring - Keep abreast of changes in tax laws and regulations and assess the impact on the company’s tax position.
- Collaboration - Work closely with internal stakeholders, including finance, legal, and business units, to ensure alignment on tax-related matters. ...
Posted
a day ago
Hong Leong Bank Berhad
Undisclosed
KL City
- Ensure walk-in PB customers are attended in a timely & accurately manner
- Share information on Campaign or current promotion with customers & cross sell products such as Credit Card, SMF, etc
- Sales referral to RMs on PB upgrade and investment products. (ensure comply to NCNS policy - ONLY perform referral, unless FIMM/IPPC/BANCA license has been obtained) ...
Posted
a day ago
Undisclosed
KL City
- Review proposals and commercial offerings to support consistency, manage risk and help maintain quality revenue
- Draft, manage, negotiate and interpret a range of commercial and contractual documents, including service agreements, software licenses, NDAs and client contracts
- Negotiate terms and conditions for complex or higher-risk project contracts with clients and subcontractors ...
Posted
a day ago
Undisclosed
KL City
- Strategic Planning: Design thorough account road-maps, provide dependable monthly revenue forecasts, and continuously assess market shifts.
- Cross-Functional Collaboration: Partner with internal technical, support, and service teams to ensure seamless project execution and client satisfaction.
- Sales Operations: Diligently track account milestones, manage pipeline updates in the CRM system, and ensure prompt receivable collection. ...
Posted
6 days ago
Undisclosed
KL City
- Unlimited transport allowance (T&C apply)
- Monthly team building
- RM 3,500 training & wellness benefits per annum ...
Posted
22 days ago
Undisclosed
KL City
- Process Optimization: Adapt customer service processes to Southeast Asia’s local context and home appliance after-sales characteristics. Continuously improve workflows, service standards, and scripts to enhance efficiency and user experience.
- Business Collaboration: Coordinate with cross-functional teams to share customer insights and operational data. Conduct regular reviews and implement optimization initiatives.
- Bachelor’s degree or above. ...
Posted
8 days ago
Undisclosed
KL City
- Identify and escalate client and system issues to the appropriate teams, ensuring seamless resolution and client communication.
- Proactively assess client needs by working closely with relevant internal stakeholders.
- Monitor market-driven initiatives impacting clients, maintaining daily oversight and accountability for client-related updates. ...
Posted
8 days ago
Senior Manager, IT Service Management (ServiceNow) Senior Manager, IT Service Management (ServiceNow)
HFG Insurance Recruitment
Undisclosed
KL City
- Lead initiatives to improve ITSM process maturity, efficiency, service quality and measurable business outcomes.
- Drive adoption and continuous improvement of ITSM processes and ServiceNow capabilities across the organisation.
- Lead the implementation, optimisation and standardisation of ServiceNow ITSM across regional markets. ...
Posted
9 days ago
Public Mutual Berhad
Undisclosed
KL City
- To analyse daily and monthly reports to improve the service standards.
- To liaise with relevant departments in the enhancement of systems.
- To coordinate seminars, projects, and members’ engagement activities, etc.To oversee daily operations in handling of high net worth customers and uphold the overall customer service standard and customer experience. ...
Posted
10 days ago
Undisclosed
KL City
- Employs over 30,000 engineers and designers across R&D centers in China, Sweden, the UK, the U.S., and Germany.
- Operates 4,000+ sales and service locations globally.
- Recognized as a Fortune Global 500 company for 13 consecutive years. ...
Posted
a day ago
Undisclosed
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. ...
Posted
19 days ago
Undisclosed
KL City
- Monitor guest flow in lobby areas and proactively manage high-traffic periods.
- Personally attend to guest requests related to bell services, room transfers, and special in-room deliveries.
- Resolve guest concerns promptly, efficiently, and with genuine care in accordance with Four Seasons standards. ...
Posted
12 days ago
Hong Leong Bank Berhad
Undisclosed
KL City
- Ensure walk-in PB customers are attended in a timely & accurately manner
- Share information on Campaign or current promotion with customers & cross sell products such as Credit Card, SMF, etc
- Sales referral to RMs on PB upgrade and investment products. (ensure comply to NCNS policy - ONLY perform referral, unless FIMM/IPPC/BANCA license has been obtained) ...
Posted
13 days ago
Undisclosed
KL City
- Be responsible for risk management, capacity management and other operational duties
- Ensure progress and provide high levels of customer service in efficient and cost-effective manner
- Build partnership with internal and external parties including all business units and vendors to offer recommendation on the strategic level ...
Posted
13 days ago
Undisclosed
KL City
- Proactively manage communication across all project stakeholders, identifying risks and issues early, driving timely resolution, and implementing continuous process improvements.
- Manage project budgets and provide analysis and actionable recommendations relating to cost, resource utilization, and return on investment.
- Identify, assess, and manage project risks, dependencies, and changes through a structured governance process. ...
Posted
13 days ago
Undisclosed
KL City
- Define, track, and improve merchant experience metrics, using behavioral data, merchant feedback, and research to drive continuous improvement.
- Translate business requirements into clear product specifications and user stories, ensuring engineering teams deliver quality outcomes on time.
- Collaborate across product, design, engineering, operations, and business teams to serve Antom's diverse merchant base with unified product capabilities. ...
Posted
19 days ago
Undisclosed
KL City
- Lead and mentor a team of AD administrators and support engineers to ensure high performance and operational efficiency.
- Oversee the deployment, configuration, and maintenance of Active Directory Services, including domain controllers, Group Policy, DNS, DHCP, and CA.
- Ensure the stability, security, and performance of Active Directory across the organization. ...
Posted
13 days ago
Undisclosed
KL City
- Comply with induction and training of AeroDarat Workplace Health, Safety and Security policies and procedures.
- Ensure all risks within the workplace are identified, report and controlled.
- Chair or participate in meetings as a means of obtaining information, identifying procedural problems, safety and security issues and areas of focus for continuous improvement. ...
Posted
13 days ago
Undisclosed
KL City
- Proactively manage communication across all project stakeholders, identifying risks and issues early, driving timely resolution, and implementing continuous process improvements.
- Manage project budgets and provide analysis and actionable recommendations relating to cost, resource utilization, and return on investment.
- Identify, assess, and manage project risks, dependencies, and changes through a structured governance process. ...
Posted
13 days ago
Undisclosed
KL City
- Lead initiatives to improve ITSM process maturity, efficiency, service quality and measurable business outcomes.
- Drive adoption and continuous improvement of ITSM processes and ServiceNow capabilities across the organisation.
- Lead the implementation, optimisation and standardisation of ServiceNow ITSM across regional markets. ...
Posted
a day ago
Undisclosed
KL City
- Take up ownership of end-to-end project management, effectively managing the master schedule of initiatives, designing project plans and ensuring that all interdependencies are identified, drive discussions to conclusions, and keep projects on track.
- Create and maintain readiness documentation of all processes and procedures and ensure that all training materials are accessible for regional delivery centers.
- Understand region/country-specific problems, policies, and risks, with the ability to effectively translate them into solutions that improve processes and workflows across internal and external teams. ...
Posted
6 days ago
Undisclosed
KL City
- Oversee the full-life cycle management of eSupport, analyze customer behavior with AI data, formulate targeted operation strategies, and improve traffic, conversion rate, and customer retention rate.
- Monitor the performance of AI services on eSupport, regularly analyze service data, propose optimization suggestions, and ensure service stability and user satisfaction.
- Tap into customer needs, design and promote customer solutions based on AI technology. ...
Posted
a day ago
Accenture Southeast Asia
Undisclosed
KL City
- Minimum of 5 years’ experience working directly with Corporate Security functions.
- Minimum of 5 years’ experience with Microsoft Office products and programs, including Word, Excel, and PowerPoint.
- Excellent organization, analytical, and communication skills. ...
Posted
5 days ago
Undisclosed
KL City
- Reporting - Prepare and review tax provision calculations for financial statements and ensure proper accounting for all tax-related items.
- Regulatory Monitoring - Keep abreast of changes in tax laws and regulations, and assess the impact on the company’s tax position.
- Collaboration - Work closely with internal stakeholders, including finance, legal, and business units, to ensure alignment on tax-related matters. ...
Posted
7 days ago
MYR10,000 - MYR12,000 Per Month
KL City
- Build and maintain strong relationships with business stakeholders, customers, and vendors, serving as the primary escalation point for service-related issues.
- Prepare and present service reports, operational metrics, and improvement plans to management and customers.
- Lead, coach, and coordinate cross-functional support teams to deliver reliable and high-quality IT services. ...
Posted
22 days ago
Undisclosed
KL City
- Assisting clients to deal with the relevant authorities on any tax issues they may face including tax audit, seeking for tax rulings, tax appeals and technical confirmations.
- Strong analytical and problem-solving skills
- Strong drive to excel professionally, and to guide and motivate others ...
Posted
17 days ago
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