Jobs
Companies
Forums
200+ Service Manager Jobs in Federal Territory - September 2026 - High Salaries
Showing 294 jobs results for
"service manager"
in Federal Territory
Never miss any updates for Service Manager jobs in Federal Territory
Manage Alert
MYR16,000 - MYR19,000 Per Month
KL City
- Open for : Local/PR
- Act as the L3 escalation point for missed/delayed alerts, investigations, reports, and SLA breaches.
- Act as an L2 escalation point for gaps in analysis, threat assessment, and customer notification. ...
Posted
25 days ago
Undisclosed
KL City
- Conduct inspections of the lobby, public areas, and heart-of-house to ensure cleanliness, readiness, and brand standards are maintained.
- Ensure the accuracy and completion of daily reports such as Rate Variance, High Balance, and No-Show reports, and authorize rebates or paid-outs within assigned limits.
- Oversee the Night Audit process, room discrepancies, and ensure proper handover between shifts. ...
Posted
18 days ago
Undisclosed
KL City
- Obtain guest feedback and address complaints promptly and professionally to ensure customer satisfaction.
- Coordinate and communicate effectively with internal departments to support successful event execution.
- Ensure all event details and function requirements are accurately communicated to the banquet team. ...
Posted
24 days ago
Undisclosed
KL City
- Analyze client needs and market trends, and provide actionable insights and recommendations to clients and relevant internal teams.
- Handle urgent client incidents, payment issues, service disruptions, and operational escalations, coordinating with relevant departments to resolve issues efficiently and minimize business impact.
- Work closely with Business Development, Product, Technology, Finance, and Operations teams to ensure smooth project implementation and seamless client service delivery. ...
Posted
a month ago
MYR20,000 - MYR20,000 Per Month
KL City
- Resource Optimization: Allocate capacity dynamically across features, bug remediation, and technical debt reduction based on sprint burn rates and business priorities.
- Architectural Modernization: Hands-on leadership experience in decoupling legacy monolithic applications into microservices, with demonstrable success in capturing and preserving functional and business logic during code migration.
- Stakeholder Translation: Ability to translate deep technical metrics, modernization risks, and engineering health into clear, non-technical business language for executive leadership.
Posted
3 days ago
MYR15,000 - MYR18,000 Per Month
KL City
- Bottleneck Analysis: Proactively identify systemic delivery roadblocks, code delivery bottlenecks, and dependency conflicts across squads to maintain a high, predictable delivery cadence.
- Test Automation & Execution Gates: Establish and enforce mandatory testing thresholds for release readiness, including strict Code Coverage targets (Unit Tests via SonarQube/JaCoCo) and target System Integration Testing (SIT) passing rates.
- Clean Code Framework: Drive adherence to clean coding principles (SOLID, DRY), automated static code analysis, vulnerability scanning, and peer review standards to minimize technical debt and production defect leakage. ...
Posted
4 days ago
Undisclosed
KL City
- productivity across General Insurance platforms. This role requires an experienced leader capable of
- orchestrating a delivery organization of 50–100 developers across at least 4 parallel delivery teams,
- enforcing strict architectural compliance, and leading complex monolith-to-microservices migrations without compromising business logic integrity. ...
Posted
5 days ago
Beijing Foreign Enterprise Management Consultants Co.,Ltd.
Undisclosed
KL City
- Lead and deeply participate in major service-related sales projects, output service solutions and quotations
- Collaborate with the other relevant teams to drive expansion of service products and improve the relevant teams’ capability.
- Implement channel sale strategy and enable channel to expand service products sales. ...
Posted
18 days ago
Undisclosed
KL City
- Build business cases and recommend portfolio enhancement initiatives based on customer insights and market trends.
- Monitor key portfolio KPIs including New-to-bank acquisitions, Card activation rates, Monthly active cards, Spend per card, Revolving balances, Retention and attrition rates, Portfolio profitability
- Lead the end-to-end design and execution of customer campaigns across acquisition, activation, spend stimulation, retention, cross-sell, and loyalty engagement. ...
Posted
7 days ago
Undisclosed
KL City
- Coordinate and guide SOC analysts in detecting, analyzing, and responding to security incidents
- Establish and maintain SOC processes, workflows, and escalation procedures
- Ensure timely identification, investigation, and resolution of security threats ...
Posted
16 days ago
Undisclosed
KL City
- Proactively leverage AI to improve work efficiency, including data analysis, report generation, information processing, and building simple tasks or workflows.
- Continuously optimize customer service processes, SOPs, knowledge bases, and productivity tools.
- Collaborate with Product, Operations, Technology, and other teams to solve business problems and ensure high-quality, on-time project delivery. ...
Posted
4 days ago
Undisclosed
KL City
- Guarantee first-week operational readiness for all new hires, ensuring zero missing permissions and properly provisioned devices.
- Identify manual, repetitive support tasks and collaborate with senior engineering teams to automate provisioning and service requests.
- Map and document existing service workflows—such as software licensing, account lifecycles, and device deployment—to eliminate operational bottlenecks. ...
Posted
11 days ago
Undisclosed
KL City
- Identify areas of improvement in service delivery, workflow processes, and patient interactions. Collaborate with relevant stakeholders to implement and monitor initiatives aimed at enhancing the overall service quality and patient experience.
- Execute and assess the implementation and consistency of the customer service trainings to ensure team are skilled, trained, coached and developed to enable them to deliver high quality service and support.
- Lead the design, development and delivery of service excellence training and certification programmes, including curriculum design, trainer development, competency assessment and post-training evaluation of impact. ...
Posted
10 days ago
Undisclosed
KL City
- * Good understanding of financial services / banking domain (preferred)
- * Strong Excel and PowerPoint presentation skills (essential)
- * Ability to handle a hybrid role covering Business Analysis, Delivery Management, and Stakeholder Coordination ...
Posted
11 days ago
Undisclosed
KL City
- Develop and maintain C-suite and senior stakeholder relationships within target MNCs and large corporates
- Understand client business challenges and position tailored managed service solutions
- Act as a trusted advisor on outsourcing strategies, operating model transformation, and cost optimisation ...
Posted
4 days ago
Undisclosed
KL City
- Location: Kuala Lumpur
- Employment: Permanent
- Full-time ...
Posted
3 days ago
MYR7,000 - MYR10,000 Per Month
KL City
- Employment Type: Full-Time
- Work Mode: Office-based
- Working Days: Monday to Friday ...
Posted
6 days ago
Undisclosed
KL City
- Oversee day-to-day service desk operations, ensuring timely resolution of
- Monitor and manage SLAs, KPIs, and customer satisfaction metrics, ensuring
- Ensure accurate documentation, ticket management, and adherence to ITIL ...
Posted
3 days ago
Undisclosed
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. ...
Posted
10 days ago
Undisclosed
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. ...
Posted
11 days ago
Undisclosed
KL City
- Be responsible for risk management, capacity management and other operational duties
- Ensure progress and provide high levels of customer service in efficient and cost-effective manner
- Build partnership with internal and external parties including all business units and vendors to offer recommendation on the strategic level ...
Posted
10 days ago
Undisclosed
KL City
- Responsibilities include, but are not limited to, the following:
- • Service Delivery Representation
- Represent the day-to-day delivery of Group IT Operations services to Service Recipients. Act as the primary interface between Service Providers and Service Recipients, ensuring services meet business needs, agreed service levels, and stakeholder expectations. Facilitate effective communication, issue resolution, and escalation management while maintaining strong stakeholder trust and transparency. ...
Posted
10 days ago
Undisclosed
KL City
- Manage end-to-end HR operations and talent acquisition administration, ensuring all processes—from data management and compliance to onboarding—align with corporate goals.
- Advance HR technology and reporting capabilities to enhance data quality, analytics, and overall operational performance.
- Design, refine, and streamline HR processes to ensure scalability, operational efficiency, and a consistent employee experience. ...
Posted
18 days ago
Undisclosed
KL City
- Unlimited transport allowance (T&C apply)
- Monthly team building
- RM 3,500 training & wellness benefits per annum ...
Posted
19 days ago
MYR5,000 - MYR6,000 Per Month
- Working Days: Monday – Saturday
- Working Hours: 9:00 AM – 5:00 PM
- Work Location: Near Mont Kiara, Kuala Lumpur ...
Posted
3 days ago
Undisclosed
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. ...
Posted
16 days ago
Undisclosed
KL City
- Strategic Planning: Design thorough account road-maps, provide dependable monthly revenue forecasts, and continuously assess market shifts.
- Cross-Functional Collaboration: Partner with internal technical, support, and service teams to ensure seamless project execution and client satisfaction.
- Sales Operations: Diligently track account milestones, manage pipeline updates in the CRM system, and ensure prompt receivable collection. ...
Posted
4 days ago
Undisclosed
KL City
- Process Optimization: Adapt customer service processes to Southeast Asia’s local context and home appliance after-sales characteristics. Continuously improve workflows, service standards, and scripts to enhance efficiency and user experience.
- Business Collaboration: Coordinate with cross-functional teams to share customer insights and operational data. Conduct regular reviews and implement optimization initiatives.
- Bachelor’s degree or above. ...
Posted
6 days ago
Undisclosed
KL City
- Identify and escalate client and system issues to the appropriate teams, ensuring seamless resolution and client communication.
- Proactively assess client needs by working closely with relevant internal stakeholders.
- Monitor market-driven initiatives impacting clients, maintaining daily oversight and accountability for client-related updates. ...
Posted
6 days ago
Public Mutual Berhad
Undisclosed
KL City
- To analyse daily and monthly reports to improve the service standards.
- To liaise with relevant departments in the enhancement of systems.
- To coordinate seminars, projects, and members’ engagement activities, etc.To oversee daily operations in handling of high net worth customers and uphold the overall customer service standard and customer experience. ...
Posted
7 days ago
Browse Location:
More Location
Browse Company:
More Companies
Browse "service manager" Job By:
Browse "service manager" Job By: