Ensure repair and service jobs are performed within time frame (promise time) indicated in Repair
Order (RO) to ensure timely completion of repairs and delivery to customer and if delay should inform Service Advisor (SA) in advance for promise time revision with customers.
Perform quality control check on vehicles to ensure service quality reflecting Nissan brand image.
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Kitchen: Prepare menu items including Chickenjoy, Chicken Snacks, Chicken Wraps, Jolly Sausage, Burgers, Side Orders, and Desserts in accordance with established cooking procedures, food safety standards, and hygiene requirements.
Operate kitchen equipment and tools such as ice cream dispensers, utensils, and espresso machines to prepare customized hot and cold beverages based on customer preferences.
Maintain overall restaurant cleanliness by clearing tables and trays, sweeping and mopping floors, washing and sanitizing utensils, and ensuring all work areas remain clean and organized.
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Follow the company's training plan and actively learn new skills to grow your role. Learn LifeWear philosophy and service standards through structured training.
Take ownership of your assigned product area. Understand its selling points, identify challenges, and suggest improvements to enhance customer experience.
Build a positive and respectful workplace by supporting colleagues and collaborating openly to keep a team united and healthy working environment.
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Strategic Input: Partner directly with management to refine service delivery, design clinical protocols, and scale centre operations.
Education & Credentials: Bachelor's Degree in Occupational Therapy, Speech-Language Pathology, or Physiotherapy from a recognised institution.
Professional Registration: Active registration with the Malaysian Allied Health Professions Council (MAHPC), holding a valid Annual Practising Certificate (APC).
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To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.
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