2,700+ Service Desk Jobs - July 2026 - High Salaries
Showing 2,782 jobs results for
"service desk"
Never miss any updates for Service Desk jobs
Manage Alert
SGD2,800 - SGD2,800 Per Month
Singapore
- Key Responsibilities
- • Provide First Call Resolution (FCR) technical support via phone and email
- • Perform first-level troubleshooting on reported incidents and escalate to appropriate resolver groups when required ...
Posted
23 days ago
Undisclosed
KL City
- Escalation and follow-up to next level support whenever required and make sure that agreed SLAs are met for all escalated issues.
- Understanding of CSAT tools, follow-up with user for survey and ensure defined KPIs for CSAT are met.
- Understanding of SLA, prioritization, incident management and critical incident management process. ...
Posted
10 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Identifying complex issues that require specialised attention and escalate to Level 2 or Level 3 support teams
- Ensuring all requests are handled within agreed-upon timeframes to meet organisational standards.
- Maintain and update the software application with a comprehensive knowledge base of common issues and solutions to improve team efficiency. ...
Posted
23 days ago
Undisclosed
Changi
- Role Type- Permanent
- Exp- 1+ Year
- Skills- Service Desk, FTP, SFTP, Migration, Networking ...
Posted
23 days ago
Undisclosed
Wilayah Persekutuan Kuala Lumpur, Malaysia
- About TCS:
- Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS’ journey as we strive to achieve long-term net zero emissions by 2030.
- Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today. ...
Posted
23 days ago
SGD2,500 - SGD4,000 Per Month
Singapore
- Identifying complex issues that require specialised attention and escalate to Level 2 or Level 3 support teams
- Ensuring all requests are handled within agreed-upon timeframes to meet organisational standards.
- Maintain and update the software application with a comprehensive knowledge base of common issues and solutions to improve team efficiency. ...
Posted
23 days ago
Undisclosed
KL City
- Serving as the first point of contact for customers seeking technical assistance over the phone Chat or email.
- Performing remote troubleshooting through diagnostic techniques and pertinent questions
- Walk the customer through the problem-solving process. ...
Posted
23 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- 0-1 years
- Level 1 IT Support / Service Desk Support professional responsible for providing first-level technical assistance to end users through email and ticketing systems. Handle and respond to incoming emails, incidents, and service requests in a timely manner. Troubleshoot basic hardware, software, network, and access-related issues, document resolutions, escalate complex problems to higher support levels when required, and ensure adherence to SLA targets. Maintain accurate records of incidents and service requests while delivering excellent customer service and support. Suitable for candidates with 0–1 year of experience who possess strong communication, problem-solving, and customer service skills.
Posted
22 days ago
SGD5,000 - SGD5,000 Per Month
Singapore
- Monitor and ensure security software, antivirus solutions, and system updates are deployed and maintained.
- Maintain accurate inventories of IT hardware, software licenses, and technology resources.
- Support remote users and branch offices by diagnosing and resolving technical issues remotely. ...
Posted
24 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Identify and escalate complex issues that were not able to resolve at level 1, to next level support team when necessary
- Contribute and maintain a knowledge base of frequently asked questions and solutions.
- Vendor coordination for customer onsite support when necessary ...
Posted
24 days ago
SGD2,800 - SGD2,800 Per Month
Singapore
- • Provide First Call Resolution (FCR) technical support via phone and email
- • Perform first-level troubleshooting on reported incidents and escalate to appropriate resolver groups when required
- • Provide timely updates to customers on outstanding issues within agreed service levels ...
Posted
24 days ago
SGD2,800 - SGD2,800 Per Month
Singapore
- • Perform first-level troubleshooting on reported incidents and escalate to appropriate resolver groups when required
- • Provide timely updates to customers on outstanding issues within agreed service levels
- • Maintain ownership of cases and ensure accurate documentation until closure ...
Posted
24 days ago
MYR6,000 - MYR8,400 Per Month
KL City
- Application Question(s):
- Work Location: In person
Posted
14 days ago
MYR6,000 - MYR8,400 Per Month
KL City
- Application Question(s):
- Work Location: In person
Posted
14 days ago
Agensi Pekerjaan Two95 International SDN. BHD.
MYR8,000 - MYR10,000 Per Month
- Hands-on experience with Microsoft Active Directory, including GPO deployment, configuration, and management.
- Familiarity with Incident, Request, Problem, and Change Management processes.
- Experience providing technical leadership and direction for infrastructure-related projects. ...
Posted
13 days ago
MYR4,000 - MYR5,000 Per Month
KL City
- Escalation and follow-up to next level support whenever required and make sure that agreed SLAs are met for all escalated issues.
- Understanding of CSAT tools, follow-up with user for survey and ensure defined KPIs for CSAT are met.
- Understanding of SLA, prioritization, incident management and critical incident management process. ...
Posted
20 days ago
Undisclosed
- Monitoring ticket timelines (SLAs)
- Contact with the end users by phone, email and chat
- Deep experience (or equivalent) in technical support ...
Posted
14 days ago
Undisclosed
Singapore
- Log, validate, and diagnose customer technical issues across a range of products and applications used at customer sites.
- Troubleshoot and resolve issues through effective information gathering, analysis, and problem investigation.
- Provide timely solutions or escalate incidents to the appropriate resolution teams when required. ...
Posted
20 days ago
AMK Technology Sdn Bhd
Undisclosed
KL City
- Knowledge of network connectivity, VPN, and remote access support
- Hands-on experience with Remote Desktop tools
- Basic understanding of Active Directory (user access, password resets, account management) ...
Posted
14 days ago
JointHire Singapore Pte Ltd.
SGD2,800 - SGD3,500 Per Month
Singapore
- Identify and escalate complex issues that were not able to resolve at level 1, to next level support team when necessary
- Contribute and maintain a knowledge base of frequently asked questions and solutions
- Vendor coordination for customer onsite support when necessary ...
Posted
17 hours ago
Undisclosed
KL City
- Follow standard procedures and ensure a great user experience
- Learn new IT tools and grow your technical skills
- Internal employees from any department, fresh graduates, non-IT graduates, or diploma holders ...
Posted
15 days ago
Undisclosed
KL City
- Business awareness Clear understanding of the customer's business environment, priorities, and service expectations to ensure the delivery of high-quality and value-driven support. Aligns IT actions with business impact, enabling proactive and customer-centric service.
- Process Follows and suggests improvements for established service desk processes and tools to ensure consistent and efficient support delivery. Understands the extreme importance of accurately recording all relevant information and actions on the tickets, and any other relevant actions or tasks performed by the role holder on a daily basis. Avoids ticket duplication, promotes knowledge sharing, aligns with account procedures and security policies to maintain service quality.
- Problem solving Takes ownership of understanding and resolving customer issues within required timescales by actively listening and asking relevant questions. Escalates complex issues appropriately, ensuring timely resolution while continuously developing technical knowledge and diagnostic skills for evolving support scenarios. ...
Posted
15 days ago
Undisclosed
Kawasan Sekitar Kuala Lumpur
- Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
- Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.
- Ensures highest standard of service delivery to our customers. ...
Posted
21 days ago
Agensi Pekerjaan Inter Island Sdn Bhd
MYR6,000 - MYR9,000 Per Month
- Manage and resolve incidents and service requests within agreed service levels (SLA).
- Perform user account administration and support Active Directory-related activities.
- Escalate unresolved issues to relevant support teams when necessary. ...
Posted
15 days ago
Abhidi Solution Private Limited
MYR8,000 - MYR9,000 Per Month
- Ability to provide technical support over the phone
- Excellent Oral and Written Communication skills
- Hands on Experience on resolving customer issues related to the infrastructure ...
Posted
15 days ago
Undisclosed
Kawasan Sekitar Kuala Lumpur
- Business awareness Clear understanding of the customer's business environment, priorities, and service expectations to ensure the delivery of high-quality and value-driven support. Aligns IT actions with business impact, enabling proactive and customer-centric service.
- Process Follows and suggests improvements for established service desk processes and tools to ensure consistent and efficient support delivery. Understands the extreme importance of accurately recording all relevant information and actions on the tickets, and any other relevant actions or tasks performed by the role holder on a daily basis. Avoids ticket duplication, promotes knowledge sharing, aligns with account procedures and security policies to maintain service quality.
- Problem solving Takes ownership of understanding and resolving customer issues within required timescales by actively listening and asking relevant questions. Escalates complex issues appropriately, ensuring timely resolution while continuously developing technical knowledge and diagnostic skills for evolving support scenarios. ...
Posted
15 days ago
Undisclosed
KL City
- Escalate unresolved calls to the correct support team as described within our corporate knowledge base
- Receiving, logging, and managing calls from customers end users via telephone, chat, and email
- Log all calls in the Service Desk Call Logging systems (BT and ServiceNow) ...
Posted
10 hours ago
Agensi Pekerjaan Inter Island Sdn Bhd
MYR4,000 - MYR6,000 Per Month
- Manage and resolve incidents and service requests within agreed service levels (SLA).
- Perform user account administration and Active Directory-related support.
- Escalate unresolved issues to the appropriate support teams when necessary. ...
Posted
15 days ago
Job searches related to “Service Desk”
Browse Location:
More Location
Browse Company:
More Companies
Browse "service desk" Job By:
Browse "service desk" Job By:
More Industries