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500+ Service Desk Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 551 jobs results for
"service desk"
in Kuala Lumpur
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Manage Alert
Undisclosed
KL City
- Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues relating to Rapsodo products.
- Manage customer issues from initial enquiry through to resolution, including investigation, follow-up, escalation, and closure.
- Perform technical issue triage and identify the appropriate resolution path for customer cases. ...
Posted
8 days ago
Undisclosed
KL City
- • 1 to 3 years of working experience in networking or related IT support roles (e.g., service desk/support, IT helpdesk, or network support). •
- Near-native fluency in Korean (written and spoken). Language certifications such as TOPIK 5/6 is mandatory!
- We will accept applicants based in Malaysia only! ...
Posted
8 days ago
Undisclosed
KL City
- Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues relating to Rapsodo products
- Manage customer issues from initial enquiry through to resolution, including investigation, follow-up, escalation, and closure
- Perform technical issue triage and identify the appropriate resolution path for customer cases ...
Posted
8 days ago
Undisclosed
KL City
- Servers & NAS
- Network devices (router, switch, WiFi)
- Printers & peripheral devices ...
Posted
8 days ago
MYR4,000 - MYR6,000 Per Month
KL City
- On-Site Office & Logistics Support: Provide hands-on hardware support for the local Malaysia office, including meeting room AV, printers, and peripherals. Handle local IT equipment procurement, staging, and logistics.
- Documentation & Continuous Improvement: Maintain clear ticket records and update internal knowledge bases, SOPs, and user self-service guides. Participate in global IT projects, system rollouts, and ad-hoc tasks.
- Bachelor's degree or higher in Computer Science, Network Engineering, Information Management, or a related field. 1–3 years of experience in L1/L2 IT support, IT service desk, or desktop support role. ...
Posted
8 days ago
Undisclosed
KL City
- Other desired certifications / preferred skills other qualifications:
- Microsoft Azure certifications (AZ-104, AZ-305, or equivalent) orMicrosoft 365 certifications (MD-102, MS-102, or equivalent) orNetworking certifications (CCNA or equivalent)
- Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
Posted
18 days ago
Undisclosed
KL City
- Qualifications
- Bachelor’s degree in Linguistics, Computer Science, or a related field.
- • 1 to 3 years of working experience in networking or related IT support roles (e.g., service desk/support, IT helpdesk, or network support). ...
Posted
9 days ago
Undisclosed
KL City
- Product Application, Implementation & SOP Extension – Lead the deployment of ZW3D, ZWCAD, and related products for key accounts in Malaysia, including product onboarding, application training, and after-sales guidance. Coordinate with additional technical and R&D resources as needed to ensure successful implementation for local key accounts. And finally Enable to the Local Partner like Point 1.
- Localization of Technical Resources – Adapt headquarters' standard technical resources to fit the specific characteristics of the Malaysia market, and develop local industry solutions, among other localization initiatives.
- Marketing Event Support – Provide technical support for marketing and promotional campaigns for ZW3D, ZWCAD, and other products in Malaysia. This includes identifying product highlights and value points tailored to local market needs, and collaborating with the marketing department to produce promotional materials. ...
Posted
9 days ago
Undisclosed
KL City
- • Regional role based in Malaysia, supporting authorised distributors across APAC
- About Micro-X:
- Micro-X is an ASX-listed hi-tech company that pioneers cutting-edge products for global health and security markets. Our proprietary X-ray emitter technology, developed in-house, drives our mission to revolutionise the industry. With a fully vertically integrated design and production facility in Adelaide and a dynamic technical and commercial team based in Seattle, we are at the forefront of innovation. ...
Posted
11 days ago
Undisclosed
KL City
- Basic knowledge of security solutions including Firewall, IPS, UTM, Bandwidth Management and Endpoint Security.
- Basic knowledge of Linux-based operating system (installation, configuration and administration).
- Basic knowledge of on-premise virtualization and hyper-converged infrastructure. ...
Posted
11 days ago
Undisclosed
KL City
- Analyzing complex issues by reviewing product-specific logs and utilizing root cause analysis skills
- Overseeing interdepartmental collaboration to help ensure prompt delivery of customer requests
- Contributing to public-facing articles based on found issues in our software ...
Posted
12 days ago
Undisclosed
KL City
- Supporting the IT team with routine maintenance tasks and system updates
- Providing remote and on-site support to users as required
- Currently enrolled in or recently completed a diploma/degree in IT, Computer Science, Information Systems or a related field ...
Posted
14 days ago
MYR3,000 - MYR3,500 Per Month
KL City
- Install, configure, maintain, and troubleshoot computer systems and software.
- Provide technical support for Windows OS, Microsoft Office, email, user accounts, and common business applications.
- Troubleshoot basic network connectivity issues involving Wi-Fi, LAN, IP, DNS, and routers. ...
Posted
a day ago
Undisclosed
KL City
- Uphold safety, compliance, and quality standards in all technical interventions.
- Drive standardization of troubleshooting guides, tools, and processes across APAC.
- Build and expand the knowledge base to capture field learnings and best practices. ...
Posted
a day ago
Undisclosed
KL City
- Routinely builds knowledge of SAS and specialized technical and business domain knowledge. Applies expertise to interpret documentation, to suggest appropriate software features, SAS procedures, products, and/or solutions, and to troubleshoot, diagnose and resolve complex business domain and/or technical problems and business critical issues that involve multiple areas of the SAS system.
- Keeps abreast of other vendors’ products. Advises users how SAS software offerings compete, and/or how to most effectively use SAS in conjunction with the vendors’ products. Contacts vendors to report problems and obtain information.
- Stakeholder in the product lifecycle with other groups/divisions, including Research and Development, to improve the quality and design of future software releases and influence product direction based on knowledge of domain and software knowledge, and customer feedback. Acts as an advocate for the customer. ...
Posted
a day ago
Demant Technology And Innovation Centre Malaysia
Undisclosed
KL City
- Administer user accounts, system access permissions, and server resource access.
- Coordinate the procurement and deployment of approved IT hardware and equipment.
- Install, configure, maintain, and support IT infrastructure and end-user devices. ...
Posted
a day ago
MYR3,000 - MYR4,000 Per Month
KL City
- Provide services for customer image data implementations as required from time to time.
- Check, respond and resolve tasks from the ticketing system.
- Minimum Diploma level education in Computer & IT, or relevant fields. ...
Posted
7 days ago
Undisclosed
KL City
- Develop an understanding of key CLM objectives and align them with technical solutions
- Work closely and integrate with the CTB (Change The Bank) team to engage in collaborative agile based development
- Focus on the Service Transition phase of ITIL by driving adoption of the “Production Readiness / License to Operate” model ...
Posted
7 days ago
Undisclosed
KL City
- Carry out a regular review of product performance / repair / returns data.
- Updating daily and weekly status reports when required to supervisor or manager in a timely manner.
- Capable to perform technical diagnosis fault findings. ...
Posted
7 days ago
Undisclosed
KL City
- Create support tickets in ITSM systems with clear and detailed description, assign with appropriate categorization and priority level
- Collaborate with other team members to ensure timely and effective resolution of customer issues
- Deliver quality customer services to members and other stakeholders ...
Posted
8 days ago
Abhidi Solution Private Limited
MYR5,000 - MYR7,000 Per Month
KL City
- · Excellent Oral and Written Communication skills
- · Hands on Experience on resolving customer issues related to the infrastructure
- · Assist with support of network connectivity, PCs, and VPN connectivity ...
Posted
8 days ago
Undisclosed
KL City
- Uphold safety, compliance, and quality standards in all technical interventions.
- Drive standardization of troubleshooting guides, tools, and processes across APAC.
- Build and expand the knowledge base to capture field learnings and best practices. ...
Posted
10 days ago
MYR2,600 - MYR2,600 Per Month
KL City
- Install, configure and troubleshoot in-house applications and other client-specific software.
- Create and maintain system images, and support software deployment and antivirus agent installation.
- Liaise with vendors and external engineers for hardware and software installation, configuration and troubleshooting. ...
Posted
10 days ago
MYR2,600 - MYR2,600 Per Month
KL City
- Install, configure and troubleshoot in-house applications and other client-specific software.
- Create and maintain system images, and support software deployment and antivirus agent installation.
- Liaise with vendors and external engineers for hardware and software installation, configuration and troubleshooting. ...
Posted
10 days ago
MYR2,500 - MYR3,000 Per Month
KL City
- You will also gain exposure to trading-related IT systems and infrastructure, supporting senior IT staff to maintain system availability, security, and performance.
- We are looking for a proactive team player who enjoys learning, problem solving, and working closely with both local and global IT teams.
- This position offers excellent career development opportunities and the chance to work with evolving technology in a dynamic market environment. ...
Posted
10 days ago
MYR4,000 - MYR4,000 Per Month
WFH
KL City
- The Position:
- As L1.0 Technical Support, your role is to deliver technical support and customer service to users and clients.
- The Responsibilities of the Role: ...
Posted
10 days ago
Undisclosed
KL City
- Routinely builds knowledge of SAS and specialized technical and business domain knowledge. Applies expertise to interpret documentation, to suggest appropriate software features, SAS procedures, products, and/or solutions, and to troubleshoot, diagnose and resolve complex business domain and/or technical problems and business critical issues that involve multiple areas of the SAS system.
- Keeps abreast of other vendors’ products. Advises users how SAS software offerings compete, and/or how to most effectively use SAS in conjunction with the vendors’ products. Contacts vendors to report problems and obtain information.
- Stakeholder in the product lifecycle with other groups/divisions, including Research and Development, to improve the quality and design of future software releases and influence product direction based on knowledge of domain and software knowledge, and customer feedback. Acts as an advocate for the customer. ...
Posted
10 days ago
Undisclosed
KL City
- Gather customer feedback and follow established escalation procedures for unresolved issues, bugs, and product enhancements.
- Develop and maintain support documentation, knowledge base articles, and recommend improvements to product reliability, usability, and customer experience.
- Work closely with development and customer success teams to investigate issues, validate solutions, and support customer needs. ...
Posted
18 days ago
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