As a Service Coordinator / Lead, you will play a crucial role in efficiently managing the schedules and resources of our deployment team. This position requires strong administrative skills, the ability to thrive under tight deadlines, and a commitment to enhancing operational efficiency.
Responsibilities:
Support the scheduling and work plans of our Service Engineers, ensuring smooth field support operations.
...
Develop and manage a detailed project schedule and work plan for the smooth closure of each order in hand Any other ad-hoc duties as and when required by your manager Job Requirements:
Minimum 'O' level or NITEC Certificate in qualifications Minimum two (2) years of similar working experience handling customer's order from the order stage until the stage of goods delivery. Conversant in Microsoft Office and well versed in writing and e-mail etiquette.
A team player and problem solver who is able to work alongside with people from all levels across various department Knowledge of SAP system is an added advantage Able to work in fast pace environment
...
Guest Navigation: Lead guests through their wellness journey, tailoring the experience to their individual needs, preferences, and health goals. Build a rapport with guests to understand their stressors and wellness aspirations.
Expertise in Wellness Therapies: Gain and maintain an in-depth understanding of all REKOOP’s wellness therapies, remedies, and antidotes. You'll be responsible for helping guests choose their treatments, setting them up, educating them about the process, and answering any questions.
Active Presence: Depending on the therapy, you may need to stay with the guest throughout the session, check on them periodically, or be there at the beginning and end. Your presence ensures they feel supported and comfortable.
...