service coordinator jobs in Malaysia

Communicate service schedules and updates to clients and inter-related departments

Monitor service delivery to ensure adherence to schedules and quality standards.

Coordinate with Inter-related departments to ensure they have the necessary information and resources to perform their duties. ...

Assess the service needs of clients and connect them with the correct provider

Create and maintain a directory of service teams and resources, database of clients and client needs

Assess client issues and provide recommendations to fix problems ...

Payment monitor and follow up

Release Electronic DO upon payment confirmed

Attend customer & overseas agent inquiries timely & accordingly

Ensures that all object information is correct and complete in ERP system

Complete the left fields on the ticket in our ticketing system

Attaches quotation as a PDF in an internal note and assigns the ticket to the service inbox ...

To ensure sales collection while adhering to credit control measurements.

To record and update sales data, as well as to generate sales reports.

To formulate sales strategy, budgeting, policy matters and etc. as when required. ...

To do internal repair and identifying external supplier to do major repair and maintenance.

Managing budget and financial record for Maintenance Department.

Develop, create and implement maintenance policy and procedure. ...

Assist assigned employees with cleaning the customers dining area

Consistently maintain a balancing drawer of the end shift settlement report from the POS System

Ensure of accountability and responsibility for the highest quality in the delivery of catering and act accordingly in respect of Food Safety and Health & Safety current legislation such as HACCP

Inventory Management: Track inventory levels, organize showrooms, and ensure all motorcycles and accessories on display are in excellent condition. Assist in ordering new stock and managing inventory records.

Product Knowledge: Stay up to date with the latest motorcycles, parts and accessories. Attend product training and participate in product demonstrations to improve product knowledge.

Showroom Maintenance: Keep the showroom clean, organized and attractive. Organize displays to attract customers and provide a pleasant shopping experience. ...

Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.

Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.

Developing and maintaining filing systems so as to maintain sales records, prepare reports, and update sales forecast. ...

- Resolve customer complaints with patience and professionalism, aiming for first-contact resolution.

- Collaborate with other departments to ensure seamless customer experiences.

Coordinate with other departments to maintain consistent service.

Oversee payments, handle billing, and participate in budget control.

Maintain customer relationships and collect feedback.

Experience in training and developing teams.

Familiarity with customer service software and tools.

Ability to analyze data and use IT to drive decisions. ...

Assisting customers in locating requested store products.

Operating the cash register and processing sales transactions.

Performing basic housekeeping duties to ensure that the cashpoint, sales floor, and storeroom are well-maintained. ...

Identify and implement process improvements to enhance service efficiency and customer satisfaction.

Collect and analyze customer service data to generate reports and insights for continuous improvement.

Coordinate with other departments to ensure a seamless customer experience and address any interdepartmental issues

Handling day to day escalation from customers.

Demonstrating and explaining to customers the establishment’s goods and services;

Selling goods and services, accepting payment by a variety of payment methods, preparing sales invoices and recording sales using cash registers;

Assisting with the ongoing management of stock such as product inventories, and participating in stock takes; ...

* Ensuring that visual merchandising standards are always adhered to

* Handling sales and membership transactions over the counter

* Proactively following-up on customers’ enquiries, feedback and requests ...

Maintain a clean and organized store environment.

Restock shelves and ensure products are displayed neatly.

Use the computer system to manage inventory, process sales, and update customer records. ...

To handle patients' enquiries, build rapport with patients and follow up on patients on appointment and post procedure

Have an in-depth understanding of the features and benefits of the products in the beauty department.

Assisting Doctor in consultation and procedure ...

Order Taking & Recommendations: Take orders with precision and suggest menu items that guests might love.

Serving Food & Desserts: Deliver dishes and desserts to tables, ensuring timely and pleasant service.

Dishwashing & Clean-Up: Assist with dishwashing duties and help maintain a spotless kitchen and dining space. ...

Document all customer interactions in the ticketing system.

Maintain a high level of customer satisfaction.

Keep up to date on new IT products and services. ...

Maintain accurate records and databases.

Support administrative functions such as data entry, report generation and office supplies management.

Uphold company and director's confidential and privacy data.

Stock take, stock ordering, stock management

Equipment maintenance-related matters

Menu planning ...

Prepare table bills as required.

Other duties assigned by the supervisor.

respond promptly to customer inquiries.

Make Outbound calls to new customers.

Obtain and evaluate all relevant information to handle service inquiries. ...

To be constantly guided by company's service standards.

Effectively manage large numbers of incoming calls

Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution ...