Mandarin Chinese
Administrative Support
Business Operations
Cross-functional Collaboration
Market Partner Management
K-Beauty Industry Knowledge
Operations Management
+5
Posted
8 hours ago
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Coordinate employee communication and daily HR matters, acting as the point of contact between employees and management while assisting with employee enquiries and workplace coordination.
Maintain HR compliance and documentation, including ISO documentation, HR policies, and personnel records.
Coordinate employee engagement activities, such as company events, employee welfare initiatives, team-building activities, and Support daily HR operations and perform other HR-related administrative duties assigned by Management.
Lead cross-functional innovation projects from concept development through stage gate approvals, commercialisation, production, launch and post-launch evaluation.
Ensure all innovation projects comply with the Stage Gate process and meet financial, commercial, regulatory and operational feasibility requirements prior to commercialisation.
Drive effective project governance by monitoring timelines, risks, dependencies and key deliverables to ensure successful execution.
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NPD, automation & compliance: support new formulation/ packaging introductions, partner Engineering on automation projects (URS to commissioning and stabilization), and ensure Safety, Quality, and Environmental compliance.
Degree in Mechanical/ Chemical Engineering or Food Science with 10+ years experience (Food/ FMCG preferred).
Knowledge of canning/ thermal processes and quality systems (GMP, ISO, HACCP, FSSC).
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Lead and drive internal controls and compliance across business and stakeholders
Develop and coach the finance and administrative team, developing them to partner and support business from a strategic perspective
Actively participate, evaluate and analyse investments or special projects and strategic assignments together with the management to support growth opportunities
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· Enhance Brand Visibility: Strategically position the company as a leading and trusted entity in the industry, attracting new business opportunities, partnerships, and increased participation in our events.
· Develop Customer Loyalty Program: Establish a comprehensive customer loyalty program to increase customer retention and lifetime value.
Act as the senior escalation point for complex reconciliation breaks, billing disputes, payment mismatches, process gaps, and stakeholder queries across the supported regions.
Drive structured follow-up with country teams, Finance, Operations, Customs-related stakeholders, and business partners to ensure timely closure of reconciliation issues.
Monitor operational risks, recurring exceptions, and aged reconciliation items, and ensure corrective actions are tracked through to completion.
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Support M&A opportunities, ensuring strategic alignment and overseeing due diligence with support from the Corporate Services, and Finance team.
Oversee the integration of acquired companies, ensuring a smooth transition and alignment with the company’s strategic objectives.
Integrate risk management into the strategic and corporate planning processes, identifying and assessing strategic risks that could impact the company’s long-term objectives.
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Build and maintain strong relationships with media, journalists, and key stakeholders
Monitor trends and audience insights to enhance communication effectiveness
Responsible for global media monitoring and listening, preparing daily media monitoring reports for management, utilising subscribed tools and techniques
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Track operational performance against Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), and prepare and present operational results during client meetings such as Sales and Operations Planning (S&OP) reviews
Identify operational bottlenecks, recommend and implement process improvements, and drive efficiency and automation initiatives while ensuring full compliance with internal policies and regulatory requirements
Support the execution of cross-functional projects assigned by management and undertake additional duties as required
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Deliver accurate and regular sales forecasting and variance analysis to support budget achievement and enable effective operations planning
Keep management informed through timely submission of activity and results reports, including daily call reports, weekly work plans, and monthly and annual performance analyses
Monitor competitive activity by gathering current marketplace intelligence on pricing, products, delivery schedules, and merchandising approaches
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Participate in industry events, conferences, and networking opportunities to promote UNGCMBC and expand membership opportunities.
Serve as a key point of contact for member organisations by providing timely support, responding to enquiries, and maintaining strong professional relationships.
Build and maintain long-term relationships with member representatives across diverse industries to encourage continued engagement and member satisfaction.
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