Evaluates approved credit decisions for compliance with company's guidelines and assesses risk management, including adherence to product policies and approval thoroughness.
Minimum of Bachelor holder in Business / Commerce / Economics / Finance / Banking or equivalent qualification.
Minimum 2-5 year of experience as a Credit Officer, Loan Officer, Fraud review or similar role to approve loan.
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Manage and maintain the membership management system, ensuring accurate member records, timely updates, and effective processing of membership-related transactions.
Perform regular data verification and system updates to ensure membership information remains accurate, complete, and reliable.
Maintain membership records, certificates, and related documentation in accordance with organisational requirements.
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Daily Branch Operations (The Glenz): Manage complete morning opening and evening closing procedures, coordinate meeting/training room bookings, and maintain premium workplace comfort.
Facilities & Cleanliness Coordination: Supervise corporate cleaners, manage dedicated work schedules, and orchestrate routine maintenance lists (including air conditioning, water purifiers, air purifiers, and ad-hoc repairs).
Procurement & Stock Control: Monitor, manage, and replenish essential inventory levels including corporate stationery, pantry supplies, and toiletries for The Glenz and DH Subang.
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Conduct preliminary assessment of reviewable areas, interview appropriate personnel, determine data requirement; accumulate, verify and analyse data, observe actual practices and evaluate operational function.
Identify causes of lapses and weaknesses, investigate, analyse and identify possible solutions or avenue for improvement and recommend best practices.
Communicate with superior on progress of work assigned. In cases where review could not be completed in time, superior should be informed immediately so that timing could be revised.
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Monitor monthly and year-to-date (YTD) Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), lead performance reviews with management, and collaborate with internal stakeholders to address consistent underperformance and drive continuous improvement.
Build and sustain strong relationships across all levels of client organizations by developing a deep understanding of their business models, internal operations, and expectations, consistently striving to exceed service standards.
Maintain DKSH's position as the client's preferred business partner through comprehensive knowledge of client product portfolios, business strategies, industry trends, and relevant regulatory and governmental developments.
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Support SOC/SIEM operations, cyber incident response and cybersecurity monitoring.
Implement cybersecurity policies, controls, awareness programs and compliance initiatives.
Lead and support infrastructure enhancement projects, including network upgrades, firewall refreshes, system implementations and site connectivity improvements.
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Oversee the management and optimization of the Tractors Malaysia corporate website.
Review and approve website content updates, campaign pages, banners, and forms prior to deployment.
Coordinate with Sime Darby Group IT/Hastings Deering and external developers on website enhancements, performance optimization, and technical improvements.
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