Nurture Talent and Careers: Identify the skills needed to meet business objectives and actively develop your staff's capabilities, helping them map out and achieve their long-term career goals.
Establish Strategic Goals: Collaborate with the operations teams to set annual performance objectives, ensuring team results align perfectly with our global shared services goals.
Champion Governance and Compliance: Ensure all business activities adhere strictly to internal financial reporting controls, corporate policies, local statutory legal requirements, and high ethical standards.
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To review + ensure alignment of shipping instructions including clarifying any deviations/conflicts while taking country regulations, export compliance, rate + routing information into consideration.
To issue + accurately submit/issue all required documentation (issue BAL specimen, carrier OBL instructions, VGM and security filings, sales invoices) within 24 hours of departure.
To ensure departure confirmations (or deviations v. scheduled) are shared with CCLs.
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Coordinate closely with shipping lines, shipping agents, freight forwarders, overseas offices, customers, and service providers to ensure seamless shipment execution.
Prepare, verify, and manage export documentation
Monitor permit declarations and ensure export compliance requirements are met.
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To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.
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To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.
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The Sea Freight Operations Assistant supports the Freight Manager in handling import and export activities via ocean freight. This role focuses on documentation, shipment coordination, and client communication to ensure smooth operations.
Nurture Talent and Careers: Identify the skills needed to meet business objectives and actively develop your staff's capabilities, helping them map out and achieve their long-term career goals
Establish Strategic Goals: Collaborate with the operations teams to set annual performance objectives, ensuring team results align perfectly with our global shared services goals
Champion Governance and Compliance: Ensure all business activities adhere strictly to internal financial reporting controls, corporate policies, local statutory legal requirements, and high ethical standards
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Support Sales SM & CEO in gathering data & research on Importers/Exporters for various trade lanes, identify interested parties and stakeholders in both local & international freight market.
Degree/Diploma in International Business/Maritime/Logistics or equivalent.
Working experience in Sea Freight sourcing or works as Operation/Customer Service role in Sea Freight
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To review + ensure alignment of shipping instructions including clarifying any deviations/conflicts while taking country regulations, export compliance, rate + routing information into consideration.
To issue + accurately submit/issue all required documentation (issue BAL specimen, carrier OBL instructions, VGM and security filings, sales invoices) within 24 hours of departure.
To ensure departure confirmations (or deviations v. scheduled) are shared with CCLs.
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