Manage and coordinate resolutions of change requests and/or projects that may involves system enhancements and training requests
Manages mid-level management clients, company management and project team expectations for agreed upon project performance by obtaining and providing project metrics. Recommends and implements changes or alternate paths based upon performance and metrics.
Develops and makes presentations that could lead to expanded business opportunities. Participates in proposal efforts and sales calls to enhance opportunities for future business deals with client....
Lead the end-to-end management of selected Cluster industrial projects—from aligning with the entities on project selection to collecting subsidiary specifications—while supervising the execution of core missions to ensure they meet industrial and business performance targets.
Collaborate with procurement and global entities to optimize the total landed cost and reliability of raw material and product supply chains at EAP boundaries, while defining weekly/monthly (S&OE) and annual (S&OP) planning to support strategic planning.
Supervise the execution of core missions, monitoring their impact on industrial performance and setting action plans accordingly....
IT Project Management role is expected for this position
Degree in Information Technology, a related field or an equivalent qualification
At least 7 years of IT working experience; of which minimum 5 years of SAP SD project and support experience. Knowledge in SAP S/4 HANA experience is an added advantage...
Act as the primary point of contact between business stakeholders and IT teams, translating business requirements into effective SAP solutions.
Drive continuous improvement efforts by identifying process gaps, recommending enhancements, and implementing best practices across Order-to-Cash (O2C) processes.
Manage regional demand intake, change requests, system enhancements, testing activities, and user acceptance processes....
Providing application support under the SAP platform for the SAP SD Module, troubleshoot and resolve issues & requests within targeted SLA
Act as point of contact to analyze and fix application and system issues, ensuring SAP services are available and reliable to meet business expectations
Manages incidents, service request, problem and change requests reported by user and follow-up promptly for closure...
Prepare, maintain, and regularly update Account Plans for both existing and prospective customers to support strategic account development.
Develop accurate sales forecasts (weekly/monthly), and ensure timely submission of proposals, tenders, and quotations.
Proactively gather and provide feedback on network performance, service quality, and customer issues to relevant stakeholders for continuous improvement....
Strong understanding of end-to-end Order-to-Cash (OTC) and Procure-to-Pay (PTP) processes.
Experience in SAP SD billing cycle configuration based on Division, including billing schedules, billing dates, billing due dates and related business requirements.
Strong knowledge of Sales Orders, Deliveries, Billing, Pricing, ATP and Credit Management....