S/4HANA Enhancements: Leverage S/4HANA-specific features like Embedded Analytics, Fiori apps for project management, and Real-time Revenue Recognition.
To lead discussions on high level solution design for medium to complex level enhancements, perform effort estimations for enhancements and ensure all considerations are taken for the end-to-end solutioning, to build, test, deliver the enhancements within the agreed timeframe and with quality.
Product Support — Manage customer expectations through product support, ensuring high standards in incident processing, quality of interactions, and timely resolution within SLA commitments.
Collaborate with development teams in designing solutions, enhancements and provide functional inputs and Test solutions and provide support to business in test cycles
Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating enterprise domain knowledge with technology skills.