Prepare and maintain accurate sales orders, quotations, delivery orders, invoices, customer records, pricing information and sales reports.
Handle customer enquiries and resolve order, delivery, quality and documentation issues while supporting customer satisfaction, payment follow-ups and continuous improvement of sales coordination processes.
Diploma or Bachelor’s Degree in Business Administration, Sales & Marketing, Supply Chain, Logistics, Manufacturing or a related discipline.
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Sales Presentations: Support in creating presentations or sales decks for meetings with clients.
Internal Liaison: Communicate between departments (e.g., sales, marketing, customer service, project management) to ensure everyone is aligned on project goals and timelines.
Customer Follow-ups: Assist with follow-up calls or emails to clients to ensure satisfaction and maintain positive relationships.
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