Handle post-sales activities, including preparing documents such as Delivery Orders (DO) and agreements, submitting billing requests, and ensuring end-to-end service delivery to customers.
Maintain accurate records of client purchases in the system.
Support additional post-sales tasks such as billing and collections when required.
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• Secure vitality and seasonality in the store by creating and implementing a store commercial calendar together with the store management team.
• Lead the store Com&In team in securing relevant and inspiring range presentation solutions, an optimal store layout and effective and efficient store communication that builds the IKEA Brand.
• Secure that the store commercial team has the right understanding of store layout, range presentation and store communication.
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Answer client / bookers questions about property facilities or service (e.g hours of operation, rate and room types, packages, promotions, entertainment, restaurant etc)
Candidates should ideally have proficiency in basic office software (e.g., MS Office), attention to detail, and strong organizational and time-management abilities.
Candidates should preferably have prior experience in a sales support or administrative role; experience in industrial or manufacturing sectors is an advantage.
Candidates should have at least a relevant diploma or equivalent education and the ability to work independently and collaboratively in
Job Responsibility:- · Training Registration: Follow up on registration forms, check for accuracy, and coordinate necessary amendments. · Funding Support: Guiding of funding claim processes and enrollment in TP Gateway/HRDC · Trainer & Venue Coordination: Liaise with trainers to confirm schedules and materials; coordinate venue bookings and ensure logistical readiness.\ · Post-Training Support: Follow up on outstanding payments, assist with funding issues. · Cross-team Coordination: Collaborate with operations and other divisions for smooth training execution.
Liaise closely with the Operations and Finance departments to coordinate logistics activities and ensure smooth daily operations.
Assist in sales reconciliation by comparing actual sales collections with delivery platform reports and other sales records to ensure all figures are accurate and balanced.
Perform other ad hoc duties assigned by Management from time to time.
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