Cross-Functional Collaboration – Work with operations, finance, and marketing teams to ensure smooth project and service delivery.
Market Intelligence & Growth – Monitor market trends and competitors, refine strategies, and maximize customer satisfaction through upselling and cross-selling
Diploma or Degree in Business, Marketing, Engineering, or related fields.
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Eco-Shop Marketing Berhad is one of Malaysia’s fastest-growing retail chains for household and essential goods, proudly serving communities nationwide. With over8,900 dedicated employees, we are committed to delivering quality products at affordable prices while creating memorable shopping experiences for our customers. We believe in building a team that is as committed to our mission as we are and we invite you to be part of our journey.
Tanggungjawab:
Memberi khidmat kepada pelanggan dengan cemerlang, jawab soalan pelanggan
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Lead store governance and compliance routines, including stock count accuracy, SAP transaction discipline, goods receipt, issuance, returns and proper documentation.
Coordinate with maintenance, operations, procurement, vendors and contractors to ensure timely supply of critical spare parts and smooth day-to-day store operations.
Manage waste, obsolete and slow-moving materials through regular review, disposal planning, cost optimization and continuous improvement of store processes.
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Conducts research (e.g., customers’ goals, earning reports, etc.) to determine the compatibility of UPS’s solutions with customers’ needs and to gain an understanding of the business model, market conditions, and competitors.
Interfaces with BD to discuss pricing, capabilities, solutions, and recommendations.
Collaborates with Sales team (e.g., EAMs, Director of Sales, etc.) to align sales efforts and to determine targeted accounts and the most effective sales approach.
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Conducts research (e.g., customers’ goals, earning reports, etc.) to determine the compatibility of UPS’s solutions with customers’ needs and to gain an understanding of the business model, market conditions, and competitors.
Interfaces with BD to discuss pricing, capabilities, solutions, and recommendations.
Collaborates with Sales team (e.g., EAMs, Director of Sales, etc.) to align sales efforts and to determine targeted accounts and the most effective sales approach.
...
Conducts research (e.g., customers’ goals, earning reports, etc.) to determine the compatibility of UPS’s solutions with customers’ needs and to gain an understanding of the business model, market conditions, and competitors.
Interfaces with BD to discuss pricing, capabilities, solutions, and recommendations.
Collaborates with Sales team (e.g., EAMs, Director of Sales, etc.) to align sales efforts and to determine targeted accounts and the most effective sales approach.
...
Manages Projects Manages project lifecycles, including project scope, resources, schedule, initiation, start-up/design, building, and deployment to see projects from beginning-to-end.
Identifies and Analyzes Solution Sales Opportunities Reviews and assesses account opportunities from within their assigned EAMs’ book of business to identify opportunities for Customer Solution's resource engagement and to support the BD sales resources.
Generates Large Scale Revenue Opportunities Monitors the revenue business plan to ensure performance metrics (e.g., quality, cost, effectiveness, etc.) are met and the return-on-investment is achieved.
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Manages Projects Manages project lifecycles, including project scope, resources, schedule, initiation, start-up/design, building, and deployment to see projects from beginning-to-end.
Identifies and Analyzes Solution Sales Opportunities Reviews and assesses account opportunities from within their assigned EAMs’ book of business to identify opportunities for Customer Solution's resource engagement and to support the BD sales resources.
Generates Large Scale Revenue Opportunities Monitors the revenue business plan to ensure performance metrics (e.g., quality, cost, effectiveness, etc.) are met and the return-on-investment is achieved.
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Portfolio Growth: Focus on growing the Bank's AUM through effective relationship management and acquisition of new-to-bank wealth clients.
Compliance & Risk: Ensure all transactions and client interactions strictly adhere to bank policies, internal SOPs, and industry regulations (e.g., PDPA, AMLCFT, and Shariah Governance).
Building and maintaining close relationships with relevant stakeholders and supporting internal functions.
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Track, monitor and forecast normal and promotional stocks required to ensure fulfilment of stock required while maintaining a healthy stock holding at retail level.
Maximise the effective coverage of accounts, as well as monitor the execution of promotion and competitor’s activities to achieve sales target and increase market share.
Spearhead the annual review and negotiation in Trading Terms Agreements with key customers
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Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.
More about the role
Purpose: Offer to our customers the best professional service in quotations by ensuring accurate product selection, technically compliant and competitive solutions, and efficient execution of the quotation process while enhancing overall team capability.
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