Prepare comprehensive proposals, contracts, and rate agreements in accordance with organizational policies; negotiate terms to maximize profitability while meeting client needs
Conduct site inspections and client meetings to showcase facilities, services, and capabilities; provide customized solutions tailored to client requirements
Analyze market trends, monitor competitor activities, and identify emerging business opportunities to maintain competitive advantage in the Johor Bahru market
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Develop and execute Key Account Management strategies for major and long-term customers, including stakeholder mapping, OPEX planning, and maintenance strategy alignment.
Ensure a high level of customer satisfaction across all service touchpoints.
Actively promote the full range of GEA service offerings, including first service offers, spare parts packages, service agreements, audits, training, service digital products, and upgrades.
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Reporting and Analysis: Generate and distribute commission reports to sales teams and management. Provide insights and analysis on commission trends, discrepancies, and potential improvements to commission structures.
Process Improvement: Identify and implement process improvements to enhance the efficiency and accuracy of commission calculations. Collaborate with IT and other departments to automate and streamline commission processes.
Compliance and Documentation: Ensure compliance with all relevant regulations and company policies related to commission calculations. Maintain thorough documentation of commission plans, calculations, and any changes to processes.
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Plan, launch, and manage digital marketing campaigns (Facebook/Instagram and other channels) to generate qualified leads for FMS Field Robo in Singapore and Malaysia
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