Responsible for Liaised with the backend departments to ensure every digital campaign is live on time and updating clients on weekly and monthly reports.
Work closely with the Creative department to develop the digital artwork, if required by the client
Conduct regular sales analysis to evaluate sales effectiveness and identify opportunities to ensure that the objectives of the digital advertising campaign are met.
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Accelerate your career readiness with exposure to marketing support, documentation systems and process improvements within a technical SME.
Ready to keep operations running and customers satisfied? Join our team by working with us at Fortesvo Sdn Bhd, a humidity control engineering company serving commercial and industrial clients where practical admin work supports delivery and service excellence.
As a Business Administration Executive, you will be the backbone of daily operations, coordinating quotations, invoices, delivery orders, service documentation and basic accounting to keep enquiries and jobs on schedule. Your clear follow-up and customer communication will ensure sales, technical and operations teams stay aligned.
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This role is suitable for someone who is interested in applying software development to real engineering systems, including equipment monitoring, data logging, alarm functions, system testing, and hardware-software integration.
Your Growth & Impact
Develop practical skills in software, sensors, controllers, equipment communication, and industrial system integration through hands-on development and testing.
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Position yourself for career growth and certifications by taking ownership of incidents, preventive maintenance and delivery activities.
Job Summary
If you enjoy turning messy networks into reliable systems, you'll enjoy working with us at AERUMA GROUP SDN BHD, where our hardware-first team designs and maintains secure connectivity for businesses and clients across Malaysia.
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Professionally and accurately handle customers’ enquiries and requests by applying good knowledge of modern tools. Policies and processes. Execute and adhere to retail outlet and service impression as well as service mannerism guidelines as per company’s direction.
Achieve desirable.NET Promoter Score (NPS) by providing exceptional service to the customers. Providing customers with advisory. Product ownership experience and good after sales support.
Resolve and update customers’ enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers’ issues.
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