Retail sales and customer service
Strong communication and interpersonal skills
Sales negotiation and closing techniques
Product demonstration and presentation skills
Ability to build rapport and trust with customers
Target-driven and sales-oriented mindset
Upselling and cross-selling abilities
Customer needs analysis and solution selling
Basic cash handling and POS system knowledge
Inventory management and stock replenishment
Complaint handling and problem-solving skills
Time management and multitasking
Teamwork and collaboration
Adaptability and willingness to learn new products
Basic computer literacy (Microsoft Office/POS systems)
Respond promptly to customer enquiries, feedback, and complaints via phone, WhatsApp, and email while ensuring issues are properly recorded, monitored, and resolved within agreed timelines.
Coordinate renovation activities by managing renovation applications, unit access arrangements, furnishing confirmations, renovation progress updates, and project completion status.
Monitor and update unit statuses throughout the renovation and handover process while ensuring accurate documentation and timely communication with all relevant stakeholders.
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Respond promptly to customer enquiries, feedback, and complaints via phone, WhatsApp, and email while ensuring issues are properly recorded, monitored, and resolved within agreed timelines.
Coordinate renovation activities by managing renovation applications, unit access arrangements, furnishing confirmations, renovation progress updates, and project completion status.
Monitor and update unit statuses throughout the renovation and handover process while ensuring accurate documentation and timely communication with all relevant stakeholders.
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Financial Coordination: Liaise with end-financiers, solicitors, and internal Finance teams on billing matters, loan disbursement, redemption sums, and collections to ensure smooth transaction flow.
Compliance & Verification: Verify sales documents, customer information, and payment details to ensure compliance with company SOPs, SPA requirements, and regulatory standards.
Customer & Stakeholder Coordination: Act as a point of contact for purchasers, solicitors, bankers, and internal teams to resolve queries and ensure smooth coordination of transactions.
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Must be proficient in CorelDRAW (CDR), with a strong command of common design and vector layout software such as Adobe Illustrator (AI) and Photoshop (PS).
Familiarity with vector conversion, layout, and basic engineering proofing for advertising signs/printing blueprints.
Must be proficient in CorelDRAW (CDR), with a strong command of common design and vector layout software such as Adobe Illustrator (AI) and Photoshop (PS).
Familiarity with vector conversion, layout, and basic engineering proofing for advertising signs/printing blueprints.
Must be proficient in CorelDRAW (CDR), with a strong command of common design and vector layout software such as Adobe Illustrator (AI) and Photoshop (PS).
Familiarity with vector conversion, layout, and basic engineering proofing for advertising signs/printing blueprints.
Execute retail marketing initiatives, including on-ground activations, branch campaigns, events, partnerships, and seasonal promotions to drive customer traffic and sales opportunities.
Work closely with the Sales team to develop sales enablement materials, product communications, and campaign toolkits to ensure effective product positioning and execution.
Support the commercialization of ancillary products by developing bundled offerings and customer-centric propositions throughout the vehicle ownership journey.
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Execute retail marketing initiatives, including on-ground activations, branch campaigns, events, partnerships, and seasonal promotions to drive customer traffic and sales opportunities.
Work closely with the Sales team to develop sales enablement materials, product communications, and campaign toolkits to ensure effective product positioning and execution.
Support the commercialization of ancillary products by developing bundled offerings and customer-centric propositions throughout the vehicle ownership journey.
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Sales Building & Brand Growth: Drive sales through marketing initiatives, promotions, and continuous improvement of the customer experience.
Compliance & Workplace Safety: Ensure compliance with food safety, hygiene, workplace safety, and operational standards.
Continuous Improvement: Review business performance, identify improvement opportunities, and lead initiatives to enhance operations and team engagement.
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Sales Building & Brand Growth: Drive sales through marketing initiatives, promotions, and continuous improvement of the customer experience.
Compliance & Workplace Safety: Ensure compliance with food safety, hygiene, workplace safety, and operational standards.
Continuous Improvement: Review business performance, identify improvement opportunities, and lead initiatives to enhance operations and team engagement.
...
Sales Building & Brand Growth: Drive sales through marketing initiatives, promotions, and continuous improvement of the customer experience.
Compliance & Workplace Safety: Ensure compliance with food safety, hygiene, workplace safety, and operational standards.
Continuous Improvement: Review business performance, identify improvement opportunities, and lead initiatives to enhance operations and team engagement.
...
Sales Building & Brand Growth: Drive sales through marketing initiatives, promotions, and continuous improvement of the customer experience.
Compliance & Workplace Safety: Ensure compliance with food safety, hygiene, workplace safety, and operational standards.
Continuous Improvement: Review business performance, identify improvement opportunities, and lead initiatives to enhance operations and team engagement.
...
Sales Building & Brand Growth: Drive sales through marketing initiatives, promotions, and continuous improvement of the customer experience.
Compliance & Workplace Safety: Ensure compliance with food safety, hygiene, workplace safety, and operational standards.
Continuous Improvement: Review business performance, identify improvement opportunities, and lead initiatives to enhance operations and team engagement.
...
Sales Building & Brand Growth: Drive sales through marketing initiatives, promotions, and continuous improvement of the customer experience.
Compliance & Workplace Safety: Ensure compliance with food safety, hygiene, workplace safety, and operational standards.
Continuous Improvement: Review business performance, identify improvement opportunities, and lead initiatives to enhance operations and team engagement.
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