Interact with clients in a friendly and professional manner, assist them in verifying the package count and external condition, and ensure the completion and return of electronic or paper Proof of Delivery (POD).
Record and report any exceptions encountered during transit (e.g., traffic controls, vehicle breakdowns, last-minute client changes) and promptly communicate with the dispatch or customer service team.
Comply with Malaysian traffic laws and company vehicle management policies. Maintain a clean driving record with zero violations or cargo damage.
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Inspecting vehicles for mechanical items and safety issues and perform preventive maintenance.
Ensure that all good are loaded with care and in accordance to the stacking requirement established by the marking and by the client or your manager for all pick up and deliveries.
Report to the transport executive or operation manager in even of discrepancies of the goods at point of pick up and make an exception remark on the pick up order or waits for further instruction from manager or executive.
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