Return Processing: Inspect returned goods, log incoming data, and process exchanges or restocks according to company policy.
Customer Service: Warmly assist walk-in customers, answer product inquiries, and make tailored recommendations.
Cashiering: Process sales transactions accurately using the Point-of-Sale (POS) system (handling cash/card/e-payments) and balance the daily register.
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Return Processing: Inspect returned goods, log incoming data, and process exchanges or restocks according to company policy.
Customer Service: Warmly assist walk-in customers, answer product inquiries, and make tailored recommendations.
Cashiering: Process sales transactions accurately using the Point-of-Sale (POS) system (handling cash/card/e-payments) and balance the daily register.
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Key Responsibilities Sales Leadership: Drive showroom sales performance by setting and achieving targets, implementing effective sales strategies, and maximizing revenue growth. Customer Experience: Deliver exceptional customer service, resolve client issues promptly, and foster strong customer relationships. Operations Management: Oversee daily showroom activities, ensure a professional and welcoming environment, and coordinate smoothly across internal teams. Team Leadership: Recruit, train, and supervise staff; conduct performance evaluations; and provide ongoing coaching and development. Inventory Oversight: Monitor stock levels, manage restocking activities, and ensure efficient handling of product orders and showroom replenishment. Business Growth: Analyze market trends, identify business opportunities, and provide actionable, data-driven insights for future expansion. Requirements Retail Management Expertise:.Minimum of 5 years’ experience in managing a home furniture retail showroom, preferably with exposure to bedroom, living room, and dining room furniture. Educational Background: Diploma or Degree in Business, Retail Management, or a related field. Leadership Skills: Strong ability to lead teams, communicate effectively, and solve problems in a fast-paced retail environment. Multilingual Proficiency: Fluent in English, Bahasa Malaysia, and Mandarin to effectively serve a diverse customer base. Flexibility: Willingness to work on weekends (Saturdays and Sundays) to meet customer and business needs. Setup Experience: Proven track record in company setup, including sourcing and securing office or showroom premises.
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Key Responsibilities Sales Leadership: Drive showroom sales performance by setting and achieving targets, implementing effective sales strategies, and maximizing revenue growth. Customer Experience: Deliver exceptional customer service, resolve client issues promptly, and foster strong customer relationships. Operations Management: Oversee daily showroom activities, ensure a professional and welcoming environment, and coordinate smoothly across internal teams. Team Leadership: Recruit, train, and supervise staff; conduct performance evaluations; and provide ongoing coaching and development. Inventory Oversight: Monitor stock levels, manage restocking activities, and ensure efficient handling of product orders and showroom replenishment. Business Growth: Analyze market trends, identify business opportunities, and provide actionable, data-driven insights for future expansion. Requirements Retail Management Expertise:.Minimum of 5 years’ experience in managing a home furniture retail showroom, preferably with exposure to bedroom, living room, and dining room furniture. Educational Background: Diploma or Degree in Business, Retail Management, or a related field. Leadership Skills: Strong ability to lead teams, communicate effectively, and solve problems in a fast-paced retail environment. Multilingual Proficiency: Fluent in English, Bahasa Malaysia, and Mandarin to effectively serve a diverse customer base. Flexibility: Willingness to work on weekends (Saturdays and Sundays) to meet customer and business needs. Setup Experience: Proven track record in company setup, including sourcing and securing office or showroom premises.
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Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi, Ion Gizmos)