Outlet Engagement & Service Excellence: Engage regularly with outlet teams and Area Managers to communicate customer experience initiatives, reinforce service standards and follow through on the implementation.
Analyze regional sales data, P&L reports, and key performance indicators (KPIs) to identify underperforming areas and implement corrective action plans.
Maintain restaurant cleanliness according to sanitary standards, including sweeping and mopping floors and cleaning tables, counters, and service equipment.