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Actively coach, inspire, and manage frontline outlet teams. Elevate customer-service skills and transform staff into a collaborative, high-performance sales unit.
Build and nurture strong relationships with key clients, ensuring exceptional customer service and identifying opportunities for upselling and cross-selling.
Plan and execute integrated marketing campaigns across various channels, to promote our products and services.
Oversee the marketing budget, ensuring efficient allocation of resources and maximizing return on investment for all initiatives.
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This position will provide inventory management analysis and support Store Manager to manage and housekeep the stock room efficiently. The successful applicant may be required to support sales & provide service to walk in customers.
Services all customers according to the Kate Spade approach standards and maintain an energetic presence and high level of enthusiasm on the sales floor
Participates as a team member and encourages team to meet and exceed performance standards
Consistently uses Kate Spade Communication tools to remain informed of individual performance, store performance and company information.
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Develop Sales Strategies and Account Plans: Create and execute territory and account plans, monitor sales pipelines, prepare accurate forecasts, and implement strategies to achieve sales objectives.
Collaborate with Internal and External Stakeholders: Work closely with presales consultants, technology vendors, implementation teams, and business partners to deliver tailored solutions and ensure a seamless customer experience.
Represent the Company and Drive Customer Success: Promote the company's products and services at industry events, exhibitions, and conferences while preparing quotations, presentations, negotiating commercial terms, addressing customer concerns, and ensuring high levels of customer satisfaction.
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