Join Cheong Fatt Tze Hotels & Residences as a Reservations Ambassador / Reservations Supervisor and be part of a team dedicated to creating seamless and personalised guest experiences from the very first enquiry.
To ensure that all work meets company standards and is according to training given; all function paperwork must be accurate and complete, including catering requirements, guest preferences, booking supplements and payment details.
Basic proficiency with digital tools such as property management systems, messaging apps, and spreadsheets; familiarity with Airbnb or short-term rental platforms is a plus.
Communicate with guest ,bookers ,travel agents and inter- department colleagues on room reservation related matters ,i.e room requirments, special request ,billing instructions ,payment collection etc