Keep track of market movements, competitor brands, product positioning and pricing, and share relevant findings with management.持续掌握市场变化、竞争品牌、产品定位及价格情况,并及时向管理层反馈市场信息及相关建议。
Ensure all works are carried out accordance with specifications and approved procedures provided in Act 447 Electricity Supply Act 1990 and Regulations 1994 with updated enactments (including contractors and internal team)
Work with internal departments to review workflows, identify improvement opportunities and promote the effective adoption of new technologies and digital processes.
Responsible for retaining and salvaging customer by proactively identifying and addressing customer concerns, negotiating retention strategies, and implementing initiatives to reduce churn.