Identify, report, and follow up on non-conforming materials, products, or processes to ensure timely resolution.
Support customer witness inspections, quality audits, and product verification activities when required.
Ensure compliance with the Company's Quality Management System (QMS), Environmental Management System (EMS), and Occupational Health & Safety Management System (OHSMS).
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Documents products that do not meet technical specifications using specified systems. Trains others in the use of measurement equipment, segregation of non-conforming product and documentation.
Follows the norms and standards of quality defined by the Company.
Reports progress on problem resolution to management. Assists in the development of new methods and procedures.
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Coordinate with R&D and Production departments to ensure product specifications accurately reflect the actual product formulation and manufacturing process.
Maintain proper records and ensure all documents are updated and controlled.
Coordinate and arrange production processes according to production schedules and customer requirements.
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