Operational Documentation & Communication: Maintain and update essential operational logs, records, and communication channels. You'll help ensure clear and timely information flow within the project team and with external stakeholders regarding operational matters.
Conduct gap analysis on processes to identify improvement opportunities and propose and evaluate alternative solutions that will fulfil the business needs.
Work with internal teams to monitor outstanding orders, supplier lead times and delivery commitments, resolve delays and maintain accurate SAP records.
Optimise product performance by analysing business metrics, identify gaps and recommending improvements area to drive profitability and continuous business growth
Serve as primary project oversight and/or contact with customers and own relationship with the project’s key customer contact(s), communicate/collaborate with IQVIA business development representatives as necessary.;
Lead complex multinational and multi-regional clinical trials (MRCTs), ensuring successful execution across regions including China, the US, and Europe.
Prepare and maintain project documentation including project charters, project plans, meeting minutes, risk and issue logs, status reports, test plans, and lessons learned registers throughout the project lifecycle.