Microsoft Word
Excel
PowerPoint
Project Management
Stakeholder Management
Analytical Skills
Problem-solving
Organizational Skills
Communication Skills
Time Management
Support promotional activities, local marketing initiatives and customer engagement programmes to increase store traffic and sales when require.
Monitor daily operational performance, customer traffic, productivity and service quality, and recommend improvement opportunities to the Store Manager including promotional activities when required.
Ensure all Standard Operating Procedures (SOPs), operational standards, company policies and daily operational checklists are consistently implemented and complied with.
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Maintain a robust compliance register for statutory requirements, licenses, and permits.
Host auditors during site visits, ensuring clear communication, transparency, and professional engagement, providing accurate responses to audit inquiries.
Own and drive closure of audit findings including root cause analysis, corrective and preventive actions.
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