Responsible for specific service contract/s as the single point of contact interfacing into customer organization, while working with sales prime to drive addition sales in those specific service contract/s (including 24x7)
Accountable to customer relationship to deliver best in class services delivered to drive service quality to new height
Responsible for timely, professional, accurate and service oriented response to all technical service enquires
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Professional yet supportive culture with colleagues who work closely together and value work-life balance.
Develop and execute an account plan for Johor and Melaka to achieve and exceed revenue and margin targets.
Grow sales of our plate heat exchangers and related solutions to existing customers and new industrial accounts (e.g. chemical, food & beverage, HVAC, palm oil refineries and etc).
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· Able to work independently and manage multiple priorities effectively.
· Willingness to travel within the assigned region (must possess own transport).
Assist in Sales & Project Development Works including compiling cost and data for Technical Proposal Preparation, Marketing Meeting, Review of Drawings, Technical Specification.
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Achieve sales and GP budgets through product demonstration with confidence and credibility to customers the technical and commercial benefits of IMI Precision Engineering’s products and their differentiation from the competition
Undertake effective up to date market trend, information analysis of situations and data and thus providing feedback to management team to drive continuous improvement
Play a key role in securing excellent, valid commercial contractual terms by Assessing and identifying opportunities to reduce commercial risk, and negotiating of appropriate contractual terms and conditions and obligations
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You enjoy learning different industries, understanding operational challenges, and helping customers improve their performance.
You are motivated by meaningful results and customer success, not just numbers alone.
You understand that true sales value comes from reducing downtime, improving productivity, saving costs, and helping customers make confident decisions.
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Define project specifications by analysing product design, customer requirements, and performance standards, and prepare technical studies and cost estimates.
Validate product and process performance through structured design reviews, testing, and technical verification activities.
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Lead or Drive Continuous Improvement (CI) Projects under the scope of Product, Process and Operational Technical. Support CI Projects under Quality & Compliance Pillar. Collaborate with internal or cross-function team for CI Projects.
Ensure accurate documentation of all Technical Documents, Experiment Design, Trial, Test Results, SOP, Quality & Compliance Records for I&R and CI Projects.
Lead Product Market Research, data collection & analysis, report preparation & presentation.
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