• Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
• Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
• Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution.
...
• Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
• Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
• Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution.
...
• Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
• Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
• Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution.
...
• Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
• Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
• Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution.
...
• Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
• Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
• Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution.
...
Attention to Detail
Time Management
Branch Management
Customer Service
Sales
Team Leadership
Operations Management
Financial Acumen
Problem-Solving
Communication Skills
Attention to Detail
Time Management
Branch Management
Customer Service
Sales
Team Leadership
Operations Management
Financial Acumen
Problem-Solving
Communication Skills
Attention to Detail
Time Management
Branch Management
Customer Service
Sales
Team Leadership
Operations Management
Financial Acumen
Problem-Solving
Communication Skills
BIM software proficiency (Revit
ArchiCAD)
2D and 3D drafting
Technical drawing interpretation
Construction documentation
Model coordination
Attention to detail
Collaboration with design teams
BIM Modeling
Revit
AutoCAD
Drafting
Architectural Drafting
Structural Drafting
MEP Drafting
3D Modeling
Technical Drawings
Construction Documentation
Construction Documentation
Attention to Detail
Time Management
Branch Management
Customer Service
Sales
Team Leadership
Operations Management
Financial Acumen
Problem-Solving
Communication Skills
• Detail-oriented and accurate.
• Responsible and trustworthy.
• Good communication and interpersonal skills.
• Strong time management and multitasking abilities.
• Able to work under pressure in a fast-paced environment.
• Detail-oriented and accurate.
• Responsible and trustworthy.
• Good communication and interpersonal skills.
• Strong time management and multitasking abilities.
• Able to work under pressure in a fast-paced environment.
Digital Marketing
Content Creation
Social Media Management
Campaign Management
Market Research
SEO/SEM
Communication Skills
Team Collaboration
Creative Thinking
Data Analysis
Client Relations
Digital Marketing
Content Creation
Social Media Management
Campaign Management
Market Research
SEO/SEM
Communication Skills
Team Collaboration
Creative Thinking
Data Analysis
Client Relations
Digital Marketing
Content Creation
Social Media Management
Campaign Management
Market Research
SEO/SEM
Communication Skills
Team Collaboration
Creative Thinking
Data Analysis
Client Relations