Financial Management• Monitor and verify daily cashiering and cash handling procedures in accordance with the Company’s accounting standards• Prepare and analyze daily, weekly, bi-weekly or monthly sales, financial and operational reports Staff Management• Supervise and motivate service and kitchen staff• Prepare weekly staff rosters and monitor attendance to ensure adequate staffing for operational needs• Train new employees on SOPs, customer service, and operational procedures• Monitor staff discipline and performance management• Assist with recruitment and staff planning when required
Accountability, Responsibilities and Authority• To be answerable to the outlet happening, no matter from internal or external issues• To know one position to not abuse authority, on hands to guide staffs, and floor operation• To assign duties to staffs by their position
The responsibilities and duties outlined above are not exhaustive and may be amended, added to, or modified from time to time according to the operational needs of the company. The employee may also be required to perform other duties as assigned by management.
Financial Management• Monitor and verify daily cashiering and cash handling procedures in accordance with the Company’s accounting standards• Prepare and analyze daily, weekly, bi-weekly or monthly sales, financial and operational reports Staff Management• Supervise and motivate service and kitchen staff• Prepare weekly staff rosters and monitor attendance to ensure adequate staffing for operational needs• Train new employees on SOPs, customer service, and operational procedures• Monitor staff discipline and performance management• Assist with recruitment and staff planning when required
Accountability, Responsibilities and Authority• To be answerable to the outlet happening, no matter from internal or external issues• To know one position to not abuse authority, on hands to guide staffs, and floor operation• To assign duties to staffs by their position
The responsibilities and duties outlined above are not exhaustive and may be amended, added to, or modified from time to time according to the operational needs of the company. The employee may also be required to perform other duties as assigned by management.
Undertake any ad-hoc tasks as required to support daily operations.
Act as the first point of contact for onboarding new customers, including coordination, quotation preparation, and handling agent appointment documentation.
Verify the accuracy of operational claims and oversee proper billing procedures.
...
Liaise with relevant authorities, regulators and other oversight departments.
Supervise or undertake fraud and misconduct issues/cases and promptly report to Management, BNM, PDRM and other authority such as MACC where applicable.
Ensure all fraud cases are reported to BNM within the stipulated time frame given and ensure database for all fraud and market misconduct cases are well maintained.
...