Accurately enter and manage client data and financial information into tax software and internal databases, ensuring data integrity and confidentiality.
Provide comprehensive administrative support to the tax department, including managing correspondence, organizing files, and handling general office duties.
Utilize Microsoft Excel for data analysis, spreadsheet creation, and report generation to assist in tax research and client advisory services.
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Bookkeeping
Accounts Payable
Accounts Receivable
Financial Record Keeping
Data Entry
Bank Reconciliation
General Ledger Maintenance
Accounting Software Proficiency
Attention to Detail
Organizational Skills
Prepare and process personal financing applications efficiently and accurately, ensuring compliance with internal policies and regulatory requirements.
Maintain strong relationships with existing customers, identifying opportunities for cross-selling and up-selling of other bank products.
Resolve customer inquiries and complaints professionally and in a timely manner.
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Employee Experience: Oversee the smooth execution of employee life-cycle events such as onboarding, benefits administration, leave management, and offboarding programs.
Data Integrity and Reporting: Ensure the accuracy of employee data within HR systems and generate regular reports to track key performance indicators (KPIs).
Continuous Improvement: Identify gaps, refine processes, and implement innovative solutions to enhance the overall effectiveness of the shared services model.
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Respond to employee inquiries regarding HR policies, procedures, leave, and employment matters in a professional manner.
Liaise with external agencies and statutory bodies such as EPF, SOCSO, LHDN, HRDCORP, CIDB, PUKONSA and related authorities to ensure compliance requirements are met.
Manage daily administrative tasks including filing, documentation, data entry, and maintaining organized records for HR and project administration.
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Manage the company’s corporate telecommunication services and liaise with CelcomDigi and Unifi regarding company lines, subscriptions, and related matters.
Handle project claims and assist in preparing new or replacement company handphones for staff members.
Serve as the Document Control Coordinator (DCC) for ISO documentation, compliance, and filing matters.
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