Accurately enter and manage client data and financial information into tax software and internal databases, ensuring data integrity and confidentiality.
Provide comprehensive administrative support to the tax department, including managing correspondence, organizing files, and handling general office duties.
Utilize Microsoft Excel for data analysis, spreadsheet creation, and report generation to assist in tax research and client advisory services.
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Bookkeeping
Accounts Payable
Accounts Receivable
Financial Record Keeping
Data Entry
Bank Reconciliation
General Ledger Maintenance
Accounting Software Proficiency
Attention to Detail
Organizational Skills
Prepare and process personal financing applications efficiently and accurately, ensuring compliance with internal policies and regulatory requirements.
Maintain strong relationships with existing customers, identifying opportunities for cross-selling and up-selling of other bank products.
Resolve customer inquiries and complaints professionally and in a timely manner.
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Respond to employee inquiries regarding HR policies, procedures, leave, and employment matters in a professional manner.
Liaise with external agencies and statutory bodies such as EPF, SOCSO, LHDN, HRDCORP, CIDB, PUKONSA and related authorities to ensure compliance requirements are met.
Manage daily administrative tasks including filing, documentation, data entry, and maintaining organized records for HR and project administration.
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