Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
+3
Posted
2 months ago
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Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Excellent written and verbal communication skills.
Ability to solve customer problems and inquiries in a high demand, fast-paced, multi-tasking environment with the drive to deliver excellent customer satisfaction.
SAP or equivalent systems / Microsoft office proficiency.
...
Logistics & Shipment Coordination: Support domestic and international shipment arrangements, including coordination with freight forwarders, logistics providers, and internal stakeholders.
Documentation Management: Assist in maintaining procurement, logistics, import/export, and shipping documentation to ensure compliance and record accuracy.
Cross-Functional Collaboration: Work closely with sales, finance, engineering, and warehouse teams to facilitate smooth order processing and delivery execution.
...
Excellent written and verbal communication skills.
Ability to solve customer problems and inquiries in a high demand, fast-paced, multi-tasking environment with the drive to deliver excellent customer satisfaction.
SAP or equivalent systems / Microsoft office proficiency.
...
Excellent written and verbal communication skills.
Ability to solve customer problems and inquiries in a high demand, fast-paced, multi-tasking environment with the drive to deliver excellent customer satisfaction.
SAP or equivalent systems / Microsoft office proficiency.
...