Support project and workshop management activities, including workshop preparation, meeting coordination, action tracking, and follow-up on improvement initiatives and benefits realization.
Analyze moderation and labeling data from multiple queues to derive a process or market specific trend/correlation. Arrange supporting data points for impact analysis and solution planning.
Assist in monitoring project performance through reporting, dashboards, KPI tracking, risk/issue management, and contribute to process standardization and continuous improvement initiatives.
Assist in securing local regulatory permits and clearance documentation required for importing hardware, with a specific focus on specialized test devices entering Singapore and other APAC regions.