Technology Partner Management: Manage technology vendor relationships, including contracts, renewals, and financial tracking, reviewing invoices, leading QBRs, and managing licenses and other vendor commitments.
Arrange booking and get booking confirmation from allocated carriers with correct service contract use. Be responsible for preparing and sending out orders to our customers, ensuring accuracy and timeliness.
Monitor shipment progress and ensure adherence to service level agreements (SLAs), key performance indicators (KPIs), and established operational procedures.
Perform daily reconciliations between source data feeds (custodian/depository notifications, market data vendors) and internal golden copy records to identify discrepancies.
Support production planning, forecasting, record keeping, resource utilization, and management reporting based on farm capacity, operational performance, and market demand.