The team collaborates closely with front office, upstream data providers, accounting, IT, and support functions to ensure data consistency and mitigate operational risk.
Support periodic pricing and subsidy reviews by analysing utilisation trends, revenue impact, affordability considerations, policy changes and alignment with institutional or cluster-level pricing principles
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Act as senior transportation SME across ocean, ISO tank, air and other applicable international transportation modes and provide direction on non-standard cases.
Proactively monitor settlement flows, anticipate potential issues, and swiftly resolve exceptions such as failed trades and mismatches to ensure smooth operations