Manage project administration and business operations activities associated with client engagements, ensuring consistency, accuracy and compliance with internal processes.
Participate in a rostered schedule for weekend and Public Holiday document verification duties to support operational continuity. Depending on business needs, you may be rostered to work one or both weekends. These duties are typically completed remotely and take approximately 1 hour per assigned shift. Assigned schedules will be communicated well in advance.
Candidate Experience Strategy & Implementation: Design and implement initiatives that proactively enhance the candidate journey, from initial outreach through onboarding.
Support migration and transformation readiness by managing legacy clean-up, new configuration setup and end-to-end checks across plan, promo, price and content reflections.
Employee Relations & Disciplinary Management – Handle disciplinary matters, PIPs, terminations and exit processes in accordance with company policies. Initiate action within one week of an incident.
Serve as a point of contact for learners, responding to course enquiries, resolving enrolment-related issues and escalating matters to the relevant stakeholders when required.
The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time. Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan’s leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.