Develop and execute operational readiness plans, including testing, documentation, and training, to ensure new capacity is fully operational upon integration.
Implement and maintain quality assurance processes to ensure all new capacity meets company standards and regulatory requirements.
Identify potential risks and develop mitigation strategies to minimise impact on operations.
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Responsibility: We do what’s right for our people and the planet.
Act as the primary point of contact for customers during project delivery (build phase), RFS, and customer onboarding, ensuring alignment to contractual commitments and delivery milestones
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Maintain and optimize TOS configurations, parameters, and workflows to support operational requirements and system performance.
Responsible for integrating the TOS with other systems and technologies used in the terminal.
Oversee data management within the TOS, ensuring that cargo information, container tracking, and other relevant data are accurately recorded and available for analysis.
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Contract & Vendor Coordination Assist in monitoring the performance of term contractors and service providers, ensuring works are carried out according to agreed KPIs, SLAs and contract requirements.
Utilities Monitoring Monitor and compile data on electricity, water and utilities consumption, and assist in analysing usage trends to support energy management initiatives. Candidates with chargeman A0 and above will have an advantage.
Statutory Compliance Support Assist in ensuring compliance with relevant statutory requirements and licensing matters involving authorities such as MBJB, BOMBA, Suruhanjaya Tenaga (ST), DOSH, KPDNHEP and PDRM, as well as utility providers including TNB, PBA, IWK and LPG suppliers.
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Support the Head of Sales & Marketing in translating the destination marketing plan into trade, channel and campaign activity that directly supports the achievement of sales targets.
Lead the sourcing, negotiation and securing of destination events and anchor accounts in line with Desaru Coast’s commercial direction and brand positioning.
Responsible for sales growth and business development in the Singapore and regional markets, including travel to Singapore and other key source markets to develop and maintain trade, corporate and MICE relationships.
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Review and validate project scope, interfaces, contract conditions, and employer requirements prior to tendering, ensuring all documentation accurately reflects project needs.
Prepare and coordinate documentation for internal and external approvals, including Requests for Approval, Contract Approval Forms, and supporting schedules, ensuring all stakeholders are informed and aligned.
Track and analyse design and delivery performance of consultants and contractors, focusing on early indicators of potential issues and proactively addressing deviations from plan.
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Analyze and Strategize: Track critical sales metrics and translate raw data into actionable reports and insights to guide executive decision-making.
Cross-Functional Champion: Act as the key liaison between sales and other departments, ensuring all tools and workflows seamlessly align with global and regional standards.
The Experience: 4 to 5+ years of proven experience in Sales Operations, Sales Support, or Commercial Operations within a fast-paced B2B environment.
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Responsibility: We do what’s right for our people and the planet.
Act as the primary point of contact for customers during project delivery (build phase), RFS, and customer onboarding, ensuring alignment to contractual commitments and delivery milestones
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Coordinate lease negotiations and manage end-to-end lease closing, including documentation, execution, deposits, and payments, for new leases and renewals
Monitor market developments and leasing activity to inform leasing strategy
Build and maintain relationships with existing tenants as their key point of contact
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Translate the global Manufacturing Excellence roadmap into a Malaysia plan spanning MES, Lean maturity, digital standardisation, and automation/Lighthouse use cases.